Neighborhood

Great service, clean property, very professional staff.

Its location afforded easy access to dining.

They really need to fix the shower head. The diverter wouldn’t send full pressure to the head. Made it challenging. But the whole stay was nice. You have to pay for parking.

Convenient to dining and show venues. Great staff!

Only valet 38 per night no shopping surrounding area dirty like a refund

Nice hotel Clean rooms Downtown is quiet on the weekends not much to do. Some construction obstructing River the time we went

The walls are so thin. The neighboring guests were loud into the early morning hours and I could hear everything that was going on in their rooms. Also, I tried numerous times to get room service and was never connected. I was told there was a QR code in my room to order, but there wasn’t. The room floor was dirty. I will not be staying here again.

Need a little more security at night.

It was a beautiful location and perfect for exploring

It was nice friendly staff.

Great stay with great staff!

Great stay. Comfy bed

Very great experience

My biggest problem was about 3:00am the guests in the room adjacent to mine where fighting and loud. This woke my wife and I up and kept us from enjoying our time.

Very nice hotel in downtown Jacksonville.

Great property. Charging options for electric vehicles were lacking.

Great stay and staff

It was very nice

It was nice just needs to be updated.