Homewood Suites by Hilton Augusta

Explore Homewood Suites by Hilton Augusta
8.2
Very Good
From 294 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Traveler Reviews Homewood Suites by Hilton Augusta

Number of reviews per page
20
40
Top reviews
Shannon
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very friendly and accommodating. The 2-bedroom was very roomy and fit our needs.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

everything
Tom
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the best going today
Carter
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Management was attentive but general staff appear to be annoyed or apathetic to customer experience. The breakfast food was arguably the worst I have experienced at any hotel chain. Eggs and sausage were disgusting. While I’ll applaud their efforts for having a happy hour that allows you to access to free beers and wine, for food the option was boiled hotdog that were of poor quality andnot even fully cooked.
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Robert
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property was convenient and check in was easy but our room was a little run down and the floor was dirty. Could use some upgrades
Andre
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was pretty old and in need of an update. It seems that people who live there come to the pool. It overall was not worth the price. Changed my opinion of homewood suites.
Terry
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Overall god experience and large rooms . Enjoyed the stay.
James A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

clean room
Amanda
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Rooms are very big amd great for families, however, kids will be kids and they were rude about it. Rooms are alittle outdated.
Jonathan
icon-Business Family
Business Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

They attempted to cancel my stay as “they could not accommodate me” this was not explained until I was almost to my destination. I was then told they could then again that they couldn’t upon arrival. When I inquired about a refund after finding a hotel that was sure they could accommodate me, they attempted to deny the refund request. To make matters worst the front desk staff attempted to lie on me. Don’t waste your time or money!
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Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was nice and clean. The breakfast area wasn't fully functional due to a broken waffle maker and broken waffle batter pourer. Other than that, it was a great place to stay.
Robert
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

I've been working in this town for awhile and it's been by far the best motel I've been in
Jonathan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

As soon as you get off the elevator on the second floor a terrible smell hits your nose. Our room smell so bad we had to get an air freshener just deal with it for the one night we were there.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Staff was very nice. Hotel seemed a little dated. Upgrades are needed for sure. Shampoo & Conditioner bottles would not pump. There was hair in the shower that was not mine. Shower head was awful. no pressure at all and very dirty looking. A/C was on point. It worked great. Overall visit was fine. I needed a place to stay and this worked.
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Jessica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Husband bitten by bed bugs, room outdated, furniture had broken legs, overpriced
MICHELLE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good stay
Robert
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It was a great location.
Donte
icon-Business with Children
Business with Children
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Not like it used to be by far
Barbara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Tiera at the front desk was wonderful to work with. When she found out we were in town for my husband’s heart surgery, she made sure we got the medical discount. She even checked in during the day. She is definitely a great asset to this organization.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Staff was fine. Free breakfast = 3 out of 5. Room wasn't in great shape, needs some rehab. Pretty brutal having room across from super noisy ice machine and staff using it in the wee hours; woke me every time. Liked the separate bedroom.
Number of reviews per page
20
40