Overall Ratings & Reviews Homewood Suites by Hilton Augusta

clean room

Rooms are very big amd great for families, however, kids will be kids and they were rude about it. Rooms are alittle outdated.

They attempted to cancel my stay as “they could not accommodate me” this was not explained until I was almost to my destination. I was then told they could then again that they couldn’t upon arrival. When I inquired about a refund after finding a hotel that was sure they could accommodate me, they attempted to deny the refund request. To make matters worst the front desk staff attempted to lie on me. Don’t waste your time or money!

Everything was nice and clean. The breakfast area wasn't fully functional due to a broken waffle maker and broken waffle batter pourer. Other than that, it was a great place to stay.

I've been working in this town for awhile and it's been by far the best motel I've been in

As soon as you get off the elevator on the second floor a terrible smell hits your nose. Our room smell so bad we had to get an air freshener just deal with it for the one night we were there.

Staff was very nice. Hotel seemed a little dated. Upgrades are needed for sure. Shampoo & Conditioner bottles would not pump. There was hair in the shower that was not mine. Shower head was awful. no pressure at all and very dirty looking. A/C was on point. It worked great. Overall visit was fine. I needed a place to stay and this worked.

Husband bitten by bed bugs, room outdated, furniture had broken legs, overpriced

Good stay

It was a great location.

Not like it used to be by far

Tiera at the front desk was wonderful to work with. When she found out we were in town for my husband’s heart surgery, she made sure we got the medical discount. She even checked in during the day. She is definitely a great asset to this organization.

Staff was fine. Free breakfast = 3 out of 5. Room wasn't in great shape, needs some rehab. Pretty brutal having room across from super noisy ice machine and staff using it in the wee hours; woke me every time. Liked the separate bedroom.

Clean room. Breakfast was good some days. They need a wider variety of food! Staff friendly and courteous. I have stayed at this hotel every time I visit family! I’ll be back.

Good experience overall and would recommend the hotel to others.

This hotel is old. The bathtub was gross and had stains on the handle, there were scratches on the shower walls! Carpet buckled. Dog hotels are fine, but should be restricted to a certain floor.

This was an amazing place, so much space with the extra living room and kitchen, just perfect.

great stay. very clean

Outdoor pool was closed for repairs. And night cleaning staff left dishes and trash in thr hallways. Other than that it was fantastic.

The staff and location were grear.