It was good. Thiugh no soap in the bathroom when I arrived

Helpful staff, clean new room.

Parking was terrible. And wondering why my $100 dollar deposit was kept

Breakfast, excellent and best parking. Ever time

Breakfast buffet and supper buffet were awesome.

Parking elevator was not working and there was a "guest" in the elevator that was a little sketchy

Had the breakfast once. Not bad.

I paid for parking and still got two parking tickets .. poor lighting in the room and there was no desk chair.

Sketchy area questionable people hanging around the lobby doors outside and I was over charged security deposits, ya I said deposits because there was more than one, also extremely over priced for what it was worth compared to other booking sites

Fantastic location. Clean property.

Service was good

Was good to learn that there were microwaves on the 12th floor for rooms that didn’t come with one. Would be nice to have more coffee in rooms for 2 adults. Most people have 2 cups each in the morning.

staff we very helpful, rooms recently updated, close to activities

YES

Pretty well a perfect location and good price point for a show downtown.

Starbucks in the lobby was helpful. Restaurant was nice. There were too many strange people loitering in the lobby, a little uncomfortable. Room was nice.

Great place to stay for a Hockey game!

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Staff was very friendly, room was renovated, clean & bright. Convenient location downtown.

The hotel experience unfortunately, did not match the reviews I saw. The hotel hasn't been updated for a long time and it shows from the furniture to the quality of the features in the room. The room had a broken safe and then we learned that the hotel isn't providing that service any more (seems like a basic service). The AC kept defaulting to a low temp and we were very cold at night. The TV only had streaming services which required our own account details. The front desk staff seemed to know the hotel is not good and didn't bother making it feel any better. Lastly, the location is close to tourist attractions but it's not safe or pleasant to walk in the area so take that into account!