Parking was easy and appreciated

Paid over £250 for a rather basic hotel - the room was fairly average. Staying for work but no iron, asked at reception at 2pm when I was going out, was not delivered to room as promised, tried calling to reception and no answer, tried using WhatsApp and no response either. Charged tourist tax on top too. Really over priced.

It is a very good location

Great staff!

The staff was so friendly and helpful. We had dinner at the hotel and loved it.

Brilliant place to stay. Transport links are very good. Nice food and lovely room with a view. Hope to be back soon.

Overall good value and nice hotel

Clean and modern

Breakfast & dinner was fresh and parking was good

The air in our rooms were fine as there's a thermostat on the wall for your convenience. The staff Willy was polite and inviting.. There was an issue in one of our rooms to which the mattee was resolved.

Decent

Amazing

To far from centry

Lovely stay, really nice hotel and great staff. But I gave a reduced rating for hair on wall of the wall of the bathroom and because the duvet wasnt clean. Otherwise no complaints and id stay again.

Rooms are quiet and offer good nights rest. Breakfast was good as well and the staff were so helpful and nice. However Bring your own toiletries, specifically shampoo, conditioner and soap. Also wifi spotty so you may need back up data.

The room constantly had mosquitos in it. One day the AC broke and they couldn’t get it fixed so it was 27.5-29.0 C in the room. The door wouldn’t latch properly so the security was dubious. Also the door handle on the bathroom was repaired by someone that did a horrible job so it was loose and had been screwed on hastily.

Would not recommend staying here. It was not in a good area. We were uncomfortable walking off property. It is not close to the city. Had to spend at minimum 30 minutes to get a taxi in. Tram was not running to Duomo when we stayed. Front desk staff was not helpful or pleasant. Had to pay for pool usage which isn’t listed in the Expedia posting prior to booking.

Large corporate hotel with usual amenities. Quiet and comfortable room with immediate hot water. Underground parking at extra cost. Above average breakfast options.

Air conditioning didnt work. I found out after checking in, they knew it was broken. Theyll also charge you extra if you want to use the pool. No mention of that on the Expedia site, even though the front desk said it was there.

Conveniently close to tram. Good hotel for families imo