Overall Ratings & Reviews Hotel Indigo CHICAGO-VERNON HILLS by IHG, an IHG Hotel

The water pressure is terrible. The temp of the water in our room was scalding hot. Could not even adjust enough cold water to get the water not to burn your skin. Hotel staff knocked on our door to clean our room at 7:45am, we were still in bed sleeping. Didn't need the unnecessary wake up.

Excellent location, located in an industrial business part with access to all offsite, dining and other amenities

Don’t stay here. The sink was clogged when I first got to the room. After the phone rang 20x for the front desk, they offered maintenance the next day but I’m staying only a night. In the second room, the key stopped working and the sink water temp remained hot when left on cold. Poor service and rooms. Libertyville is probably a better option.

Fantastic the staff was helpful and courteous and maintain if I need anything else just ask

Everything was great but the ice cooler (a literal cooler sat on the bar. The 2nd day the water felt like hell and it was no changing it.

The rings are nice and large the property is very clean. However, the biggest downside is the pool. We were excited for it to be insured only to walk into a C humid hot sauna that made you feel like you couldn’t breathe. The indoor pool room is not temperature controlled add it was miserably hot while we were visiting so we received no relief from the fact time great. That experience alone was pretty awful.

Pool was closed without notice.

Came for navy graduation , it’s a great area , hotel was clean ,beds was the Best I have slept on in a hotel in a long time .laundry machines $1.25 great priced , didn’t try the food But plenty of restaurants all within 30 second -5 min drive . Pool was pretty clean . Room was great & roomy with a nice couch … coulda used a microwave in the room & no freezer was in the small fridge … but it was still great !!!

The rug, couch, lamps, and bathroom were very old, tired looking, worn out and outdated.

Door was broken, keys did not work properly, ac extremely loud. The cleaning crew both early morning beginning 7 am were cleaning nearby rooms, screaming loud, making lots of noise.

Very nice

They treated my husband and I wonderful! It was our wedding anniversary trip and the wish a Happy Anniversary! They were great! I would totally stay there again! I would totally recommend them!

The staff is wonderful.

Rooms are interesting with the bathroom at the back and plenty of space upfront, the bathroom was just very small and the drain smelled bad.... the pool area smelled bad to me too. Also had to have our key cards reprogrammed multiple times but the staff was very helpful and friendly. The area is great for food, shopping, and it's close to six flags. It's affordable, clean, and comfortable. Overall, I would stay again.

Very clean but the floors need to be swept under the beds

Peaceful place to stay. Friendly staff.

I liked how close it was for dining and shopping. I was disappointed that there was no complimentary coffee available. I could purchase it for $5 at the restaurant which seemed outrageous. The ice machines were out of order but there was a communal styrofoam ice chest with ice and a scooper. Also Friday night, the bar was closed.

Room was nice and big.

At no time, was I told that the water in the hotel would be shut off at 8 am the next morning. This would have been useful knowledge before booking. No water at 8 am... showers, bathrooms, etc is ridiculous especially at full price.

Nice area, many stores and restaurants in walking distance. Has a Bar/restaurant in hotel lobby, but didn't try it out so can't rate that. Very nice staff. About 20 m8ns from Naval base and Naval graduation.