Overall Ratings & Reviews Extended Stay America Suites Syracuse Dewitt

Hotel looks shabby. The guest above me was very noisy and had a dog that barked all night. Some type of alarm went off at 3:15 in the morning too. I got almost zero sleep staying here.

Room was dirty, clogged bath drain, hairs everywhere and the whole 2nd floor smelled like weed.

Check-in was easy, and when the clerk did not know how to process my reservation (made through Hotels.com) he did the right thing to ask for help – quite professional. I chose this place as an inexpensive place to lay my head for one night; the cost felt like a bargain for the room I was getting. Certain parts of the hotel could use updating: cracks by the elevator call button, linoleum peel in the kitchenette (at least in my room), general unkemptness in the stairwells and exit corridors, etc. Yet, I got what I paid for and am not picky! Breakfast was "grab-n-go," with coffee, oatmeal, and muffins. There is a McDonald's and Speedway in the area if you're looking for something more substantial. Pots/pans can be called for from the front desk, if needed, too.

The window was broke. The doors locks were broke. The room stunk. My stay lasted

The room was very clean, front desk was nice

In my room in the bathroom, the floor is lifting and the wall is peeling.

This hotel was horrible !! Everything was filthy dirty! This hotel was nothing at all like what was advertised . The room was smelly and dirty not clean at all ! A dirty sock was on the floor!! The entire hotel needs to be renovated !! There are stains on all the appliances . There was a humming sound in the room .. not sure where it was coming from . There are a lot of people that live there like it is an apartment! A lot of domestic issues . Yelling , people going in and out …. It just did not feel safe! I did not even stay . I booked another hotel and left !!!

The property had no kitchen utensils or anything. There were towels for the bath and that was it. No coffee in the morning. This is not what I expected at all.

It does not look like the pictures, everything is old and dirty looking, not because it's not cleaned just wear and tear. The bed was so hard, the room and hallway smelled of cigarettes even though it's no smoking. It was so hot even with the heat turned off. The"breakfast" included was prepackaged muffins and nutrigrain bars but i guess you get what you pay for

i really like the people friendly and everything every clean i recommend them to anyone

Dirty

It didn’t feel clean at all

Love the staff and the property especially Shari ❤️

It was okay. The staff was nice and respectful smiled. The area was okay. I only had an issue with the bathroom cloth curtains shower head huge water all over floor. Toilet kept filling also. And I found someone else sick under the bed 😔 not cool. Fridge was very clean though. I never found the included breakfast. Vending machine a little pricy but also a plus for having the laundry near by in building. Overall good.

Very limited bathroom supplies had to buy my own toilet paper. Breakfast was a muffin and coffee. Had a mini kitchen with no appliances. The hallway smelled like marijuana. Dogs barking in middle of the night coming from next the room. Walls are thin so you can hear other guest. No shower pressure.

The parking lot is dangerously icy. I don't think it was plowed after the last snow storm. It is hard to navigate without falling down. The automatic doors do not work--that makes it difficult for mobility-impaired folks to even get into the building. The interior of the property seems clean, overall. Our room is clean, but the kitchenette is very rundown looking. A desk lamp would be nice. You either have overly-bright lights or none. Hard to work at the desk area. The hallways reeked of weed--and it got worse as it got later into the evening. There are dirty towels & trash outside a room near ours. It seems as if the standards here are not very high. Definitely a lot of better properties in the area.

Like every thing

When I looked up this place it had good ratings, and I was in a pinch, so I booked last minute. The entire place was filthy and smelled like it decided to be non smoking about 15 minutes ago. The carpets were sticky, the linens were sus and terrible quality, there was a dirty hand print in the shower, and the toilet seat was peeling and stained with urine and smelled like a New Jersey turnpike portojohn. Would not recommend ever at all to anyone even if they were desperate. Sleep in your car.

The place is ok but the so called breakfast was laughable. Only cupcakes/muffins, tea and coffee with sugar loaded creamer. No milk, juice or fruits!

There was used towels in the bathroom behind the door still. Its very clear housekeeping does not care here 0ur table wasnt even wiped off. Whole place smells like weed You can't go down steps bc people are chilling in the hall ways smkn like it's high school. Not a safe place at all