9.2
Exceptional
From 837 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.8

Service and Facilites

9.2

Traveler Reviews El Cid Marina Beach Hotel

Number of reviews per page
20
40
Top reviews
Paulena
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Kids loved the hotel and the pool was a hit!
William
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved it.
Humberto
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a nice stay. Most of the staff was helpful and kind. The pool was great and there was lots of shade. The food at EL Cid Mariana was good. I would like to see more activities, music and entertainment. I did not like the food at El CID Moto.
Patricia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Need more activities, more food selection. Some of the staff was not friendly. When we had a dinner reservation on another sister hotel, they gives a hard time, because we wore a party of 8.
Jim H.
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Maid burst into the room at almost 7 am. I was buck naked coming out of the bathroom. Scared the living daylights out of me. Non stop .
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The grounds are stunning
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was very clean and the food was very good, though I would not pay for the upcharged menu items. The breakfast buffet was my favorite- very fresh and lots of options. The drinks were flowing at the pool bars, though not very strong and often very sweet. Drinks in the restaurants were okay, though again, some alcohols were an upcharge (ex. Kahlua). For the money, you cannot beat it.
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Brook
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful staff everywhere and the main restaurant has very good food
Melanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was my second stay at this property. The staff treat you like royalty! Good is great. Private beach. Awesome pools! Will be going again
Neville
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel with great pricing and great service
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing resort with friendly staff.
Jessica
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was amazing. It really made our stay excellent. Luis at breakfast every morning was an amazing server. Diane in the Concierge lounge was so helpful. Jesus at the shuttle was always so welcoming and knowledgeable. We loved the open air style of the resort, no huge buildings blocking our view. The Marina hotel was so great. We cannot wait to come back.
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Hannah
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was amazing!!!! 10/10 recommend. Will return!!!
Jodi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved everything
Kristen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

First time to Mazatlan, and we were so glad we changed our reservations to this hotel (Marina)! Things to know: Do we recommend? Absolutely! Package? Elite All-Inclusive. Did we tip throughout the stay? Absolutely! Number of days: 4 Nights Best: #1: Service (phenomenal) #2: Property Grounds (stunning) #3: Amenities (everything) #4: Private Beach, Jacuzzi, and Pools #5: a la carte Menu Items (very tasty) #6: Drinks will get you buzzed #7: Very clean, lots of staff #8: Room Service (elite all-inclusive has free coffee, soda, juice, bottled water, alcoholic beverages, food for delivery) #9: 9ft-Deep Pool (unheated): slides, waterfalls, caves, rocks for jumping #10: Regular pool (heated) has swim-up bar #11: Plenty of loungers/seating/tables at pools #12: Quiet enough to relax Not the best: #1: Location is north of the main town #2: Property is older #3: Most rooms do not face the ocean front #4: Most rooms do not have balconies as-shown in the property photos #5: Buffet selection is smaller than the larger resorts #6: There are time-share presentation requests #7: Only two restaurants, but also 3 snack bars. More at sister properties with free shuttle. #8: Evening Entertainment is at a sister property, but there are free shuttles #9: One of the pools is not heated This place is fantastic and we wouldn’t hesitate to stay here again. Our concierge, Armando, was beyond helpful, funny, and treated us like we were special. EVERY staff person is friendly and helpful. Do it!
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Erica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved everything about this hotel. Friendly staff, great food. Definitely coming back!
Marcello Alvarez
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place to stay friendly staff m. I’ll be back
wilson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

this is an older property but has been kept clean and well. service was excellent but their restaurant was pricey. We didn't have an impression of pushy sales people for the timeshare thing. In fact they never even bothered to ask us but noticed the first day that it was a time share. We love the cave pool and felt like we didn't have to go outside of the hotel. I was impressed the female trainer for the hawk would come out to the pool area for the families to experience! Should be called El Cid Resort, not hotel. Stay within Mazatlan, after all this is Sinaloa.
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Orpha Diaz De La
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great place to visit!!
CHARLES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

have been to this resort a number of times and know it well. The staff are exceptional and every attempt is made to make the visitors as comfortable as possible.
Number of reviews per page
20
40