Overall Ratings & Reviews Baymont by Wyndham O'Fallon St. Louis Area

Won’t stay again!

Lacking of customer service

The property was overall shabby, and our room was not entirely clean.

Nice

It was a rainy day - I was given a room that had a window that was leaking. There was substantial water on the window sill, when I reported it I was told that no other rooms were available and she pulled down the shade so I could not see the water. It continued to rain and the water was dripping down onto the ac unit so I used one of the towels to cover the window sill. That was just one problem during my stay!

Black mold in the shower, toenails on the floor, stains on the bedding. Had to end up leaving because we weren't willing to stay in those conditions

Room was disgusting!!! Couch had stains on it. Carpet was pulling away from the floor. Bathroom was gross, dirty, moldy, looked like no one had cleaned in a long time. Photos online do NOT represent what the rooms look like.

When I walked out of the elevator there was a homeless man sleeping at the end of the hallway.

This has to be the worst hotel I’ve ever stayed at, and that’s a big statement for someone who tours for a living. The toilet in our room did not flush, there were holes in the walls, the most uncomfortable and creaky beds ever. The hotel looks NOTHING like the photos. No coffee or hot water in the lobby, just empty containers. Seriously, save yourself the ick and stay anywhere else.

This should be shut down

Would never stay there again. The bathroom was beyond basic. There was very little food at breakfast. I went at 7:00 am and there was one sausage patty and some crumbs of egg. There were two bagels and six slices of bread for toast. There was plenty of yogart. The only juice was apple. Nothing was replenished. The tv remote did not work. There was litter on outside including cigarette butts. The tv remote did not work

The rms smelled like weed. They had replaced the bed and handles on the door but never fix the existing walls that were now exposed. Half of the breakfast items were refilled. The front desk service was nonexistent. The ice machine was out of order and no signs of being repaired. The bathroom light in rm didn’t not work.

Hotel property was run down and not well kept. requested working iron board for 3 days. Toilet seat broken , Continental breakfast was unsanitary, and not well stocked. Checkout and bill were confusing. Will never stay at this particular Hotel again.

Will not return

Clean, comfortable and quiet

No complaints. Enjoy staying at this location. Have loved all my rooms.

This hotel was dirty. The shower was falling apart and in the deep cracks mold was growing up and over the shower. The carpet was ripped up in a few spots. The carpet was wet in several spots near the walls/ bed so you can’t wear just socks because they get wet(gross) the beds are uncomfortable as heck. For $70 a night I feel like you can buy some proper cleaning supplies at the very least. I ended up cleaning before we could even bring out stuff in because it was gross to me but it was late & we needed to put the kids to bed. I think we left the property cleaner when we left then when we got there. Even with two toddlers under 3. 2/10

No comment

Nice place to visit

I knew when we walked in. The lobby was unkept and the elevator was old and dirty. Black mold in our bathroom and the carpet looked soiled. We asked for our money back and was able to cancel all but one nights stay. We walked across the parking lot and got a room close by.