Juan
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Our room wasn’t even cleaned properly. There was hair all over our room. On the bed, in the shower, all over the floors. We tried to call for extra blankets and the phone in the room didn’t work. We called from our own phones to the front desk they said they would bring them and they never showed up. We had to go down ourselves. When we came back the room key didn’t work. We went to get our breakfast in the morning and the staff made a comment about how we couldn’t have our luggage down there even though there wasn’t anyone else really eating and the place was practically empty.
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