Spark by Hilton Rochester University Area

Explore Spark by Hilton Rochester University Area
7.6
Pleasant
From 946 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

8.0

Traveler Reviews Spark by Hilton Rochester University Area

Number of reviews per page
20
40
Top reviews
Emalyn
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Smell in the washroom and the bedsheets or pillows smells like sweat!!
Stephanie Hui Ching
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in very slow..almost an hr. Staff tried to compe sate by late check out but manager refuse to honor.
Daniel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were great and friendly. The room wasn't the cleanest but adequate for a one night stay. The beds and room were fine, but the bathroom could have been cleaner. The breakfast was lacking. Many places I have stayed have a hot breakfast, but this one was a true continental breakfast with pastries, fruit, juice, and cereal. This was the most expensive hotel we stayed at in our trip, but it was arguably the worst. I have certainly stayed in worse places, but I felt the quality should have been higher given the price.
Read More
John
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spark is very basic, good as a cheap way to stay a single night with the family on a budget. Everything was clean and well kept. My only complaints are the breakfast was maybe a little too basic with limited space in that area, and we got a suite but it did not have its own microwave.
Roger
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Upon arrival hotel appeared tired next to a closed old Fridays in parking lot. The line for check in was 6 deep with one poor woman working desk and phones. After 45 mins and of looking at a tired and dated lobby we gave up and walked out having never gotten checked in
Elizabeth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean
Eric
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast provisions.
Adam
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room wasnt the cleanest
Arman
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was ok.
Rebeca
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at this hotel after a 10-hour drive from North Carolina, hoping to get some much-needed rest. Unfortunately, around 5 a.m., the fire alarm went off unexpectedly. It was loud and disruptive, and no one from the hotel staff followed up—no call, no explanation, and no one checked in to see if everything was okay. My husband and I were startled and couldn’t get back to sleep, so we ended up getting dressed and leaving early. It was a disappointing end to what we hoped would be a restful stay.
Read More
Charlie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When I looked up the property it showed that it had a pool. There was no pool.
Fareena
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Requested bath with handheald showerhead while reserving,still not given,wrong room given and said all rooms are same,
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

no extra charge for good coffee
Rosland
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was clean, staff was great, the breakfasr bar was good, and i felt safe there.
Dragus
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place to stay only thing is the walls are thin so you hear every movement if you are trying to rest.
Amanda
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great service at check in and throughout our stay, room was clean, breakfast could've used more seating but was exactly what they said (please replace the yogurt machine with single use yogurts) and was kept stocked. We enjoyed our stay.
Malessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly staff, clean and welcoming rooms
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was very clean and the beds were comfortable. There was limited space in the closet, and the storage for clothing was limited to cubby holes.
Shari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

5 Starts
Giovanni
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great stay experience
Number of reviews per page
20
40