Mercure Nantes Centre - Grand Hôtel

Explore Mercure Nantes Centre - Grand Hôtel
8.8
Very Good
From 672 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

Traveler Reviews Mercure Nantes Centre - Grand Hôtel

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Outstanding hotel. Coming from the train, hopped #1 tram to Commerce, 1 block from hotel, which is in the lovely pedestrian zone. Rooms was large, excellent bed & bedding, WC was sleek, nice to have a little fridge & bathrobes. Our "Priviledge" Room also had a Juliet balconey overlooking the walkway. Common rooms have simple elegance (lobby, bar, restaurant). Didn't use the gym, but ironing room was handy! Great area for seeing sights, restaurants & shops. BTW our impressions of this hotel started out great in the first minutes because of the young lady at reception, Julie,who greeted us the afternoon of Nov 2nd. Rarely do we meet someone so flawless in every aspect. She was warm, friendly and very efficient. Provided an excellent room, clear information and made sure we were aware of all the hotel offers. After giving us our keys (without having to ask, 2) she asked if there was any other way she could help make our visit better. One has the feeling she will be succesful in any profession but she is certainly perfectly suited to hospitality. This is definitely our No #1 for Nantes on any return trip.
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Ian
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great stay
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Reception was Excellent(Valentine)
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Our room was spacious and comfortable. The hotel is in a location that is walkable to everything. However, it is very confusing to get to the hotel if you are driving. It is in the centre of the city. You have to use an intercom on the street to lower a metal tube-like thing that blocks the road. Also, the parkade is very tight.
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Cobi
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We had a very comfortable stay. It’s a lovely hotel in a fantastic location easy walking distance from the beautiful town centre, lots of great bars cafes restaurants nearby. We can highly recommend The Tomato. All The staff at the hotel were all very friendly and helpful. The parking situation however is a bit of a nightmare if you drive a higher vehicle. The car park is underground, low ceiling and tight to manoeuvre in. It’s also situated in a pedestrian area so you need directions and a code to get into the pedestrian area from the hotel before arriving (the postcode for the hotel itself is problematic with sat navs if driving). I’d recommend calling the hotel beforehand to get the code and instructions on how to drive to the hotel. I would definitely stay there again, but would go in a much smaller car!
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James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great hotel in very good location - excellent entrecote restaurant opposite. Staff great
Kathleen
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Parking was challenging but the hotel was fine.
Paulo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great location and friendly staff. Room was very clean and well maintained. Breakfast had a good variety and the restaurant/bar was a good quick alternative to the baguette sandwich on the go. We will definitely come back.
Claudia
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel is very well located. It has shops and restaurants in a walking distance. Nantes was my starting point for my Loire Valley tour and I rented a car after checking out the hotel which worked very well for me. The train station has car rental offices and it is 30 mins in a walking distance from the hotel. Nantes doesn’t required a car to see the highlights. The staff of the hotel was very friendly and the room was super comfortable.
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Brian
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Tired Hôtel, location was just acceptable
Hiroaki
icon-Leisure
Leisure
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

街の中心にありどこに行くにも便利。部屋はやや狭いが、問題はない。部屋にペットボトルの水があればなおよい。
Charlotte
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Gs
james
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Love the town and the hotel
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great location. Lovely room. Comfy bed. Great shower. Nice and cleam. Fantastic breakfast. A huge amount of variety, both hot and cold. Lovely bar. Very impressed.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great city centre location and very close to the Commerce Tram Stop. Very friendly and attentive staff. Room and Ensuite were clean and very presentable.
Antônio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Nice staff, room was clean and functional. Great location and the easy parking (paid extra). I recommend it.
Alan
icon-Business
Business
6.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

Hotel is old , dated and expensive , breakfast was fine
Alison
icon-Leisure
Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Excellent hotel! The room was clean, well-appointed, and comfortable. The staff were helpful, personable, and went above and beyond to provide a wonderful experience.
Anthony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

The prestige room was ideal for a family, kids had their own space in the living room and were really happy it had a PS4. Jacuzzi bath was a bonus too. We were all really impressed with the room.
Deanne
icon-Leisure
Leisure
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Good location, professional service
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