Overall Ratings & Reviews Four Seasons Hotel New York

Great hotel, but the “city and park view” room did not have a park view. See photos below. That was disappointing.

My stay was short business as usual I was only in NY on business, as for my room and the hotel it was excellent in everyway possible..

Cleaned and comfortable to stay

Wonderful

The hotel is second to none. The staff are exceptional here.

As always, great service, great location.The hotel is perfectly situated and all of the staff are fantastic.

Loved everything about our recent stay. My daughter loved the milk and snacks that awaited her before bed one evening! Very nice touch.

The Four Seasons in NY was truly amazing! As someone who has stayed at Four Seasons properties before was expecting a certain type of level for service and they surpassed it by light years ahead. From the Doorman Big Ed helping me get a car right away because he saw me with my daughters, wife and mother in law in the cold. He always made sure we were taken care of to Chris the Bellman who brought all of our bags up and literally set up our things right where we wanted them. It was truly an amazing experience and I thank everyone there for their wonderful expertise and amazing suggestions. The Guerrero Family had the time of their lives!

The elevators were broken so we had to wait 10-15 min per ride. Also the house staff were not too friendly or helpful. Our drivers to and from the airport were awesome and once concierge Allen was great.

The Four Seasons NYC was absolutely amazing! The room was huge and fabulous, and the service was over the top! The location was within walking distance to Central Park, Times Square, and the Macy’s Thanksgiving Day parade. My family of 4 had a wonderful time!

Very good

I am a “regular” guest at this Four Seasons. I love the location, amenities, good restaurants and bar. The staff is attentive and helpful. The hotel meets my high expectations.

The staff at the four seasons constantly look for ways to make your stay even better. Lovely big room very comfortable.

Good location friendly staff, spacious and modern rooms

Very clean and friendly staff at hotel, they accomodated all the requests

Great location, super clean, wonderful service...The Four Seasons never fails to impress!

Very disorganized, not as professional as they claim to be. Overall very big disappointment. When you have stayed at places like Taj Mahal Palace Hotel (Mumbai) and Leela’s Palace ( Delhi) you realize how behind North America is in comparison to other parts is the world.

One hundred percent perfect!!!!

Wonderful facilities, close to attractions , staff couldn't be more attentive

The hot tub was out of order. The room service was over an hour and the hotel transportation, promised was denied because a staff member said the hotel doesn’t travel to Penn Station. I would never recommend this hotel or stay there again.