Overall Ratings & Reviews Fairfield by Marriott Inn & Suites Herndon Reston

I am a handicapped 75 year old woman. The staff on this were unbelievable. I am filing a formal complaint.

Great

Check in was easy. The room was clean. The shower knob was broken though and there was like no water pressure. The breakfast was eh. Bacon was so thin it was like paper and the cheddar biscuits were so hard. I did enjoy a banana and blueberry bagel.

Cleanliness

Nice clean room in location with lots of food options.

Helpful front desk staff although information regarding WiFi connectivity should have been offered at check in. Housekeeping service is every other day AFTER the first three days, also not explained. Wastebaskets need to be larger and there was a roach by the microwave in the room. Great breakfast was offered daily from 6-9. Coffee and tea available in lobby area 24/7 which was lovely. It was a good place to stay and could move up to Excellent with just a few changes.

Nice clean room

Clean

Exceptionally nice staff, comfortable beds and pillows, quiet A/C, later checkout.

Staff were great and room was lovely and clean

Nice and clean!

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Included a reasonable breakfast. Our room away from the elevator was quiet, thank you

The water pressure in the shower makes this a no-recommendation. It was nearly impossible to use and was common in multiple rooms. The staff seemed like they were unaware of this problem. They knew.

Continental breakfast needs a reboot. Didn’t like whatsoever

nice neighborhood location

It was a decent stay

Hotel was very clean and breakfast buffet was set up nicely. Variety of items to choose

This location is clean, quiet, friendly, and easily accessible. We will continue to stay there for all our visits to this area.

Everything was good