Overall Ratings & Reviews Haywood Park Hotel, Ascend Hotel Collection

Cute little hotel. Perfect location. Very close to Biltmore and reasonably priced. Huge rooms. Very clean. Honestly very surprised on the size of the homeless population in Asheville. Does not reflect the hotel by any means but just something we noticed.

Totally loved this place. The welcoming staff, the location, the valet situation. The room itself- just overall A+. Thank you!!

Great

Peaceful, convenient, large rooms with jacuzzi tub.

Wonderful hotel, great location, spacious room, very clean, friendly staff.

This historic building is so neat! The room was large, clean and comfortable. Staff was friendly and helpful. Would definitely stay again.

Great price for the room and quality of the hotel. The staff was extremely courteous and helpful. We will definitely be back!

Location was wonderful. The rooms large and beds comfortable

Best hotel in Ashville

Not much

This place is lovely and perfectly located to take advantage of downtown. The lobby area has a lot of charm and people were helpful when we needed them. We especially appreciated the fast and courteous valets when we needed our car. We would absolutely stay here again. With just a little more attention to some hospitality-based areas, I’m looking forward to giving the full five stars next time. Nothing went wrong, if you don’t count the TV in the bedroom of our suite not able to connect to local channels and no directions with it to suggest the setup was different from the one in the living area, but things like complimentary champagne on check-in should be offered without guests having to point to it and ask. There’s a Model A in the lobby, but no one could tell me what it was, one saying “I’m not a car person.” Not hard to find out, as I walked to the plaque that is right by it. Just interesting omissions like that. The rooms were clean and comfortable, and we loved the robes. We were a little surprised that the bathroom amenities were more modest than most other historic hotels we’ve stayed in at that price point. But again, not deal breakers at all. It has all the potential to go from good to great, and with the continuing comeback from Hurricane Helena, we expect nothing but better experiences as they get fully staffed and trained.

Incredible staff, impeccable cleanliness, amazing decor, and extremely reasonable valet fee. Plus, the location was hard to beat. Will absolutely stay here again!

This is an old, charming hotel. It is converted from a department store from the 1920s-1970s or so and they have left a lot of the character in place. Our room was large and comfortable. The location is very convenient to restaurants and entertainment. We will stay here again next time.

Clean, comfortable beds, quiet, but property is dated. I recommend they remove the mannequins.

A+ hotel! Beautiful with lots of historical touches. The room itself was HUGE! Comfortable beds, spacious bath all spotlessly clean. Perfect location! Fun bar with live music downstairs. Staff was AMAZING! Friendly & helpful. Shout out to Jenna for helping a little mix up at check in.

We decided to stay at this historic property vs normally staying outside of Asheville and it did not disappoint! The location is central to all that downtown Asheville has to offer within a few short steps. The property was beautiful and we appreciated the charming touches from the old department store. The rooms were perfect for our family of 4 with plenty of space, a large bathroom with an additional sink area outside the bathroom as well as a wet bar, and a rollaway was provided too. The staff was beyond accommodating and friendly as we were also dealing with an unanticipated car issue. Each valet attendant was even more helpful than the one before, especially John. We look forward to returning again and supporting Asheville as it continues to recover and welcome back visitors.

In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.

Beautiful, historic location, great staff, beautiful room, spacious, clean and reasonably priced for the area and room.

Friendly staff, great location, close to shops, bars, restaurants. The rooms are big and the bed was very comfortable. I didn't have the chance to go, but there is a bar/restaurant on the first floor.

Great stay in prime Asheville location. So much available stepping onto the street and exploring city on foot. Clean, luxurious room and great service.