Grand Hotel Sunderland

Explore Grand Hotel Sunderland
8.6
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Grand Hotel Sunderland

Number of reviews per page
20
40
Top reviews
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beach is amazing right in doorstep great sea views. I have stayed at this hotel more than 10 times this year I love it pool, sauna ,steam and gym free for guests even free parking . Staff are friendly apart from one of the leisure staff see if u can guest which one
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was nice and big, with 2 good size TV's. The lighting was very poor in the room. The bathroom was spacious with an excellent shower. The bed was very comfortable. 2 good sized Seaview windows, both of which needed a good clean. Reception staff were very helpful and the bar area wascvery smart but there was no Sky TV, which they
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Brian
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and great service
Dean
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool closed, bath really slow to fill and shower cold, breakfast was poor and orange juice was horrible. Staff were very friendly but it’s just run down
Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room clean, staff friendly
Gordon
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff friendly and room okay
Damian
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff good and location good.
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The whole hotel was warm, bright cheerful and above expectations, but possibly understandably given the time of year and busyness of the Hotel, the restaurant was closed for dinner, although food was available in the bar
Wendy
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

There was no one on reception so I had to do a loud cough to get someone’s attention and felt as if I’d inconvenienced the woman and got her off her chair! I asked about dinner to which she replied the restaurant was closed but there was bar food. She failed to say that it shut in 20mins so when we got there, there was no food available! We ended up having a bag of crisps for dinner!
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Claire
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely hotel. Room very spacious and clean. Incredibly comfy bed. My daughter and I really enjoyed the pool. Only thing that let the visit down was the room was very cold and a draft was coming from the window. Carpark was also like an ice rink, could have done with better gritting.
Nick
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean
Nick
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff
Haydon
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

No information given on check in with regard to using the spa, check in time given as 4 was actually 3. No info given that couldn't use the spa after check out so very limited use and then once we got in the pool was cold the pool area was freezing and the steam room was broken. Save your money for a nicer hotel next door I won't be booking here in the future.
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nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

we didnt eat breakfast
Gavin
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
John
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff always helpful and friendly
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes
Judith
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was clean and spacious, staff were very friendly.
Nicholas David
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very friendly staff but room was a bit tired and breakfast was a bit underwhelming
Alan
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit
Number of reviews per page
20
40