Comfort Inn West Edmonton

Explore Comfort Inn West Edmonton
7.8
Pleasant
From 1,405 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews Comfort Inn West Edmonton

Number of reviews per page
20
40
Top reviews
Anita
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good 👍
Dan
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast Only until 9.
Dmytro
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the place, descent price and good quality of service
Kristen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We were only there for a night, staff was friendly and helpful. Can’t really comment on the amenities as we didn’t use them. Air conditioning unit worked great on a hot muggy night. Room was spacious. Nice parking out back with back entrance that made loading and unloading very easy and efficient. Close to lots of stores and restaurants that made our stay very easy
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Gavin
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It gets the job done but not much to look at. Hard to put lipstick on a pig. Was clean and had a good night's sleep
Patrick
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I got there and the toilet in my room was broken. There was hair all over the bath tub, the walls of the shower, the floor of the bathroom, etc. I asked to be moved to a new room. They went to check out the room and did move me. The toilet in the new room worked, but the bathroom the same issue, visible hair and stains in the bath tub, loose hairs on the floor, etc. I even had marks on my legs from the bed bug bites in their nasty rooms. It was late at night and I just landed from a long day of traveling. I didn’t have time or the energy to look for a different place. I mean it was 11 pm. That night I requested to speak with a manager. No manager reached out to me while I was there. I called a few days later after I returned home on my visit and told them they need to give me a discount for my poor experience. They offered $30 off which was a measly 8%. I said that’s not even 10%, you need to give more of a discount and they wouldn’t do anything about it. I called back Expedia seeing what they could do about this and they said nothing. So I told them well go ahead and accept the $30 discount they offered, and Expedia is saying comfort inn never offered that, when they are the ones who called you guys making that offer and you guys relayed that information to me. So ya, stinky hotel, from stinky people.
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Arnold
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bathroom had a strong sweaty, musty odor.
Liza
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff are friendly and I recommend it except policy of the hotel if you request to move to other room they required you to pay 15 dollars
bailey
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Truck window smashed in in parking lot. Cameras didnt work. Smells like smoke throughout hotel and room. Especially if ac wasn't on
Rob
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Too expensive for what it is
Shyerene
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is a DUMP! The pictures advertised are completely misleading on the state of the place. Bedding cover had stains, there’s a bunch of homeless type people living and hanging all over property
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable room, clean, well kept. Would stay again.
Jeff
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good place for stay nice room
Hibaq
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The area was not save, a lot of weird people. Safety was my concern, would be nice for security personnel
Lisa
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were many sketchy people staying there and will never stay there again
Shane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome place
Lorlene
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is not spacious. I like the drive up to the room, though. Very convenient.
Jezaniah
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was awesome. Lots of parking. Got there at 23:30 and there was mops and towels in the hallway. Not sure if they had flooding. But room was nice clean and quiet. Thinking someone might have walked off during their shift. Not sure. But overall very good.
Warren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff and friendly
Jerry
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice location
Number of reviews per page
20
40