7.8
Pleasant
From 1,007 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

9.4

Service and Facilites

8.4

Traveler Reviews Comfort Inn

Number of reviews per page
20
40
Top reviews
Judith
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was great, parking was good! Hotel is in a good area!
elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean although bathtub had hair in it… something under the coffee table… person who signed us in brought us to rooms at the very end of hotel eventhough we told him the room we wanted.. then he advised us that rooms had not been cleaned yet… but I did insist (nicely) which room we wanted & he didn’t seem pleased but he opened it & it WAS CLEAN… (I’m still scratching my head)…
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Claude
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was very courteous, the rooms very clean, the breakfast offer beyond expectations and for the price off season a real bargain.
Suzanne
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No shampoo or shower gel in the bathroom. There was a wait to check-in even though we were the only ones there.
Marc-Antoine
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Phone to call office, broken Hot water, absent got fixed and they didn't call me Next there was hot water but it takes 10 minutes to reach the faucet. Bathroom ceiling is disgusting and moldy Bath silicon is growing mildew or rotten Multiple stains on carpet, that wasn't vacuumed in a while. Clerk at frint desk doesn't seem to have sufficient knowledge of french and english. 2 official languages in new-brunswick. He doesn't seem to understand how the business should be run. Hotel back door doeopen for paid guests with card. I didn't stick around for breakfast, can you blame me? No discount made and halfhour later the room price was found online 30$ cheaper. So not a good experience with them and with you.
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Philippe
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Old heater in room needs to be replaced with thermostat. I spent the night being frozen to then being in a sauna.
Ahou Linda Aurelie
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall stay was great I had my train lad in the evening, and they accommodated me regarding leaving the hotel after checking out hours which was very kind from them. Simple breakfast, lots of parking space.
Melissa
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

To whom it may concern I usually dont say anything about noise but this actually is not fair to us who paid for a room to stay for away time to study for a course we r taken and tge noise is extremely loud. Balls hitting our door kids screaming right in front of our door . Iam very very upset. Plus the smell of stale cigarette smoke hit us right in the face when we open the door also the amount of ice and snow we had to walk through and on to get to the door was extremely dangerous especially my husband and I have disabilities and walk with a cane. I almost wanted to go get a refund and leave . We did tell the front desk out complaints and other issues apparently cant be mentioned when leaving a comment, which i totally understand, but all the said to me was oh sorry!!!!!!.
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Manoj
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All good and nice, the staff were damn helpful in providing the service and to make the car out easily during the snow storm
Robert
icon-with Pet
with Pet
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed there 2 different occasions in January. There was hardly anyone else staying at the time so it was quiet.We brought our dog too as they allow dogs.All stores and restaurants are within 15 min walk which is very convenient
Mathieu
icon-with Children
with Children
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok for the price.
Lise
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was easy to use the laundry room. The room was clean and we could easily get more towels and other items in the room. Breakfast was not so good.
Jenny
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Furniture was dirty and bathroom needs to be updated. The Bathroom fan sounded like it was going to explode
Patrick
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We arrived later in the evening. When we went to our room, the bed was not made. The sheets were sitting on the bed folded up. Went to front desk to ask about it but they seemed to be too busy so we had to make the bed ourselves. When we checked out, we mentioned we would like a discount because of this but the staff did not seem concerned and did not offer any help.
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Claude
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff
Rose
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

When we arrived around 6 pm our room was freezing they had not turned the heat on and it was a cold snap that day. It took hours to warm up. Also the gentleman at the front desk was very polite but he couldn't communicate very well as he couldn't speak english well but we managed lol . We were in room 122 but the back entrance to the parking lot was not shoveled. There was alot of snow and I use a cane or walker. I feel it should be shoveled and salted so nobody slips and gets hurt. We couldn't find the guide on the tv either not sure if there is one but usually there is. The bathroom never warmed up the floor was freezing cold.
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Jean-Yves
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was froendly and reassuring. The room was very clean and well maintained. The microwave was not working but the staff immediately offered to gave it changed if we wanted. Thank you.
Doris
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room was very clean,breakfast good...very satisfied ...will recommend it.
Kathryn
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The bed was comfortable. Carpet had large stains, only one light bulb was working in the bathroom so a little dark, tv had 5 channels but 3 were frozen sreadfast and the others froze intermittently. Room key wouldn't work on outside doors so needed to enter through main entrance. Staff were friendly especizlly housekeeping as she had to let us in the back dood when our key wouldn't work. The key worked fine for the room.
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Mark
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room has been updated and was very clean.
Number of reviews per page
20
40