Overall Ratings & Reviews Red Roof Inn & Suites Albany, GA

Overall Rating: ⭐️ (1 star) Review: Our stay was absolutely terrible. The rooms were dirty and smelled like mildew—there’s clearly a serious mold issue throughout the building. My brother’s room was entered by staff, and all his full Coke cans were stolen. Shockingly, the fridge was refilled the next day with bottles of Coke like nothing happened—completely unacceptable. To make matters worse, I had my 150-pound disabled dog with me and was forced to carry him and all our luggage up the stairs because the hotel has no elevator. The hotel is not accessible and extremely inconvenient. My brother and his two workers also had a horrible experience. The “breakfast” consisted of cereal only—this place is not what it advertises and should honestly be shut down for health and safety reasons. Avoid this hotel at all costs.

The rooms had mold everywhere in the rooms. I had to go buy my own clean products & bedding to feel comfortable enough to sleep there.

Outdated cleanliness was ok staff were great.

Outdated. Cleanliness was ok. It was booked for work and done what was needed.

First the rooms were not cleaned well at all . The linen was stained and old . Shower barely sprayed out water due to being clogged. Towel were hard and old . The breakfast was non existent . Coffee waffle and a banana . Lobby was a construction staging area . I have stayed here before . It has plummeted in quality .

The staff was very friendly and check in went smoothly. Now, for the not so good part. The shower had black mold, the electrical outlets did not work in the bathroom so I could not use the hair dryer. The outlets by the couch area did not work either. There were no dog poop bags in the outside area. Thank you. Melinda Wenderlein

I didn’t like it im sorry..

The lamps in the room had chewed up gum inside of it the walls was so dirty the ac vent is so nasty room needs a deep cleaning or maybe some new housekeeping

Descent place to stay. Could definitely use some renovations.

a work trip

Decent place front desk people very friendly.

Shower pressure sucks!!!

No complaints

The property online showed it was well kept and nicely updated. The room costed almost 100 dollars for just one day. There was mold in the bathroom and several things were broken in the room. Parking is odd and rather limited. The property is not in the best location but it did ok for a one night stay. Some rooms were being painted at the time of my stay but the property itself could really use a remodel. I would not stay again.

The staff was very nice and willing to help. The property was in great condition and felt homely. But the towels, facecloths etc…looked old and used already. So if it wasn't for that, I’d give them a perfect score.

👍

My problem is with Expedia. I searched for Albany, NY. How I ended up with Albany Georgia is a mysyery. Now I'm losing my money for the reservation and had to pay for another reservation in Albany, NY.

The room looked clean till I put on my white socks a walked on the floor. The didn’t mop my socks were brown. An the shower had mold

I'm not sure what would take you to Albany, GA but this place wasn't bad. It wasn't good but not bad.

I gave a 1 star because you had to give something to leave a review. They actually deserve a minus 10. I booked my room 2 months in advance for a graduation. I drive 4 hours only to be given a dirty room . Food on the skirt of the bed , dirty floors, bathroom sink was dirty, smelled awful, no clean bath towels. When asked to switch rooms the night auditor called the owner. Because they were over booked they could only refund my money. No other hotels had vacancies and they had no one that could clean the room. So I had to drive back to my home 3 hours and drive back to Albany for a 9AM college graduation of my granddaughter. My daughter also had 2 rooms both were not clean. The worse of the 2 she cancelled and covered the bed with towels to sleep on. She had to place a towel in the bathtub to use it. dead insets were on the floor and in the bathtub.This is unacceptable and will be given to the Better Business Bureau and Health Department.