Spacious room, very clean and tidy, everything in the room was in good condition and the room was well fitted out. The staff were very helpful. I had room service one evening and the quality of the food from the restaurant was really excellent. Location is 2/3 mins walk from a tramline which has two trams passing by very frequently so if you want to get the tram it's easy, otherwise walking into the city centre is a pleasant, easy walk - maybe 15 mins at a gentle pace with nice things to see on the way. I would strongly recommend this hotel to anybody planning to stay in Graz