8.8
Very Good
From 4,632 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews The Queen Mary

Number of reviews per page
20
40
Top reviews
Maria
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked there for the experience, to learn the history of the past,after celebrating my 68th birthday at Chumash casino resort . Parking is $39 , fridge was $15 if you requested it in your room. No coffee maker for hot water in the room . Only two outlets available for the fridge, phone , small tv and bathroom . There were beach chairs in my cabinets to hang my pant and sweater . The port holes x 2 facing the city view were dirty . Paintings were peeling. I will not come back to stay but only for events . Not worth it .
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Mark
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The Queen Mary is a floating museum. Staying on this ship is more than staying at any hotel. Everywhere you walk, you see the past. Beautiful pictures of her history are impossible to miss. The staff is incredibly helpful and friendly. Ensure you walk to every exhibit. Great experience/
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you want the ability to control your room temperature, I would suggest booking an exterior room. That way you can open the porthole to allow cooler air in.
Ruth
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love it
Antonio De Jesus
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is an old build so please keep that in mind when booking. It is a bit rustic and has some wear. While clean there were some spots I was surprised to see some of the areas overlooked. Staff was great and unique atmosphere but the energy felt a bit off. Cool bar setting and shops inside the property and out. Easy shuttle from Long Beach. Was an interesting visit. Would recommend at least once and convenient if you’re going on a cruise the next morning.
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Timothy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room | Staff | Access to Port | Business-friendly
Nina
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was Awesome...
Sonja
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean. The staff was very helpful. The amenities there were good overall excellent experience.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a very fun place to stay
Mary or Charles
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes, the bed was comfortable, staff driendly
Amy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I think the Queen Mary is a true treasure, so my overall stay is great. One particular staff member, I didn’t catch his name, he worked on the bridge deck, and then in the museum side the next day, he was spectacular with his knowledge and willingness to share. (He used to work with the USS New Jersey).
Laura
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super friendly staff every visit. Great location.. good food, drinks, and entertainment.
john
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a hotels.com gift card (debit card), they would not accept it. The room just felt neglected. Not a veey good experience. Room was freezingcold.
Sunita
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Eclectic but worth it.
Caryn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is a very old ship so don't expect luxury. Great location near all Long Beach has to offer.
William
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The ship is a floating piece of history. Well maintained and worth both the self-guided and guided tours. FYI, the food at the onboard restaurants is very, very good.
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean and the staff is fabulous, friendly and very helpful
Olga
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room extremely clean, kind people every were, amazing historical place to stay and enjoy as a museum too.
TRACY
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was rude and the room was filthy.
Number of reviews per page
20
40