Overall Ratings & Reviews Extended Stay America Select Suites St Louis Earth City

I was suppose to get a full refund but no one has refunded my payment nor reached out to me

Bugs

Nice and it is clean but outdated. Shower could use ann update it shows age and damage.

The front desk young lady was very nice and very accommodating!!! I will always book in the future!!!

Has roaches. They charge for extra towels even if you’re staying for the week. Door key kept defaulting. The smell of dirty diapers..

Very nice and quiet!!! Peaceful!

The staff are amazing. They made the stay that much better

I loved having a real miniture stove!! The room was fantastic.

Arrived with a reservation at 8pm. No attendant at the desk. Another guest called the phone and was told he'd be there in 20 minutes. When we returned 15 minutes later I called and was told 10 minutes more. What hotel doesn't check guests in! The room has a noisy bathroom fan running making a burning smell which faded when I turned it off. This is a suites hotel but the kitchen had no plates or cups or anything. Could not even hear a cup of water...

Needed a stay close To work for early meeting and the Extended Stay was the best spot. Great price for single night and everything went great.

Easy check in and out. Will stay again.

The room I had wasn’t the best of smellls. Had a terrible ordor

Randy did a great job of making sure I need n had everything to enjoy my day

Everything was clean

Nice an clean

This was pretty bad. The front office closes up (literally rolls down a shutter) and wasn't open in the morning when we left either. There was no breakfast or anything offered, even though there was supposed to be. The room we had smelled like a kitchen fire. There were zero cups/plates/utensils in the room, not sure what the point of a kitchen is if there's nothing given to use the kitchen. Just simply not good, not a good look for the brand, will keep this experience in mind when booking future stays.

Convenient to Chicken n Pickle

Room smelled and they tried to just put air fresheners over it. Ended up getting a new hotel.

This hotel is nice & clean & peaceful..The hotel staff Randy, Lindsey are awesome they go above & beyond to make sure your having a nice stay..I will be extending my stay here

Amazing