Overall Ratings & Reviews Ramada Resort by Wyndham Port Douglas

Pool didn't look very clean

The pool and swim up bar was a great facility. We did have issues with mould in our aircon unit - this did get resolved eventually. Staff were most worried about getting us to join their timeshare which they didn’t accept our decline the first time. They then called us to ask again - once again declined. They then left a flyer under our door with more incentive to join - didn’t respond. I then received a phone call (which I assumed was regarding the mould in our a/c unit) however no, it was regarding joining the timeshare AGAIN - declined for the FOURTH time it was like a cult. Probably wouldn’t stay again just for that reason. Room service was good & food is decent, don’t agree with the $5 delivery fee to deliver your food from the kitchen to pool chairs which is about 10 metres away.

We had a lovely stay. The staff were excellent and the services were professional. However, the property was a little tired. The glass panel that separated the shower room and the toilet seat was too small/narrow. It's impossible not to have water spilled (overflowing) onto the bathroom floor. Parking was easy. Its only a 5 min drive away to the Port Douglas town centre.

Rooms were a bit old

The property was beautiful. The staff were exceptional.

Great pool

We are missing our health insurance paperwork and in the envelope was $200 usd and approximately $100 usd in Indonesia cash. We are travelling and realized it’s missing. Very concerning 😢

Great place to stay

Its like living in a tropical paradise, thw rooms are lovely and spacious, great size bathroom, the pool is the best, the walk to the beach is relaxing, overall its 10/10, such a beautiful chill place to come and unwind

Love the gardens

The property menu lacked variety. I was disappointed that upon arrival I was almost forced to attend a 90 minute seminar for a $100 restaurant voucher. I declined. The gardens were beautiful as was the pool/pool area. The shuttle service were great and very convenient going to and from the main town of Port douglas. An overall pleasant stay.

We love it so much, we’re coming back !

Fantastic place to stay. Love the resort and the staff. Parking is not the best but the gardens, pool and rooms make up for it.

We only booked a short stay at Ramada hotel but now wished we could have stayed longer. The hotel grounds are gorgeous and there is convenient access to the pool and restaurant. We had two meals at the restaurant and both times were excellent. All the staff are super friendly and helpful. Beds are super comfy too. Also loved the shower! Can’t fault the place. We were sorry to leave.

Kid friendly and great pool for a family.

The stay was excellent although they need staff who speak better English being a Australian resort, as noticed most staff at food beverage were foreign work visa backpackers, room was clean but had to ask staff for basic things like toilet paper to be replenished which should of been checked and adequate supplies

We had noisey children next door that woke extremely early and played in their room, so I’d request a room away from the games room maybe this would assist in being further from ‘family rooms’ The pool is amazing, food a bit pricey but convenient and taste. Nola and George at the reception were extremely helpful in assisting getting our stay right.

Clean rooms, good service

Not quite up to expectations based on advertised information. Extremely limited dining and bar services.

Very relaxing.