6.8
Pleasant
From 804 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.4

Service and Facilites

7.6

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Traveler Reviews Coratel Inn & Suites By Jasper Newton

Number of reviews per page
20
40
Top reviews
Stephanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rude staff
Duke
icon-Business Family
Business Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

When I entered the room the floor was sticky. The A/C-heater unit had broken knobs, so it didn’t work properly. When I placed my hands on the unit, it fell out of the wall. Luckily I was able to push it back into place. The power outlets didn’t work so I couldn’t charge my phone. The shower had holes in the wall. It had snowed recently and the parking lot wasn’t plowed well, and was difficult to navigate.
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Maria
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Vernon (Mgr.) was very nice and helpful. He fixed a few glitches and I was comfortable after that!! 😊 Thanks
Eddie
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

If you must stay you will hear noise from dogs barking, doors closing, people talking on the hallway. The hotel need a major overhaul. It’s a rundown place. Table lamps with sockets that don’t work, horrible office chair, bed and pillows are terrible. Found toilet paper on the floor next to the toilet. I will never plan to stay here again
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Verified traveler
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room ceiling needed repair. Office chair in room was broke. Lamp stand in corner broke.wanted a room with 1 king bed, got 2 queens instead. Charged $15 for a small dog.
Janet
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ok
Abraham Diaz
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

If you're looking for a bed to sleep kn, this is the place. My bed was not very comfortable and I'm not very picky. It is right off the highway, so location is very accessible. My bathroom water faucet had a leak to the floor, so I kept getting my socks wet. The TV worked well.
Lynda
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I did not realize when we booked our room at a pet friendly hotel, it meant we got the worst room in the hotel. We walked in our room and went to use the bathroom no toilet paper no tissues no towels. Went down to the front desk and he gave me toilet paper and towels, but told me they were out of tissues. There were a few dead bugs in the bathroom under the vanity. We had just come off a day stay at a friendly hotel in Texas with a beautiful room, not lacking anything due to having our dog with us. our room in no way reflected any pictures that were posted online.
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David
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Mattresses are worn out. Not very comfortable.
Danielle
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This place was horrible. Front desk staff is rude. The exterior of the building/common grounds were in terrible shape with trash and weeds and broken down cars. The pool in the back had broken wood all over. The inside of the hotel smelled gross. Inside the hotel room, it smelled horrible. There was a hanging car freshener inside the A/C unit to make it smell better but who knows how long it was there. There was mold inside the AC unit. The sheets on the bed were so worn thin they looked really dirty. The floor was gross and the bathroom was dirty on the floor around the baseboards and the walls had stains on them. The hair dryer was stuffed in the metal Kleenex box on the wall that had to be pried open. There were so many cords plugged into an electrical outlet near TV and fan that it was unsafe. There is also a sign outside the hotel that advertised 24/7 Asian massage in room 223. Later that evening sheriff cars were surrounding the building. I have never been scared for my life to stay in a place like this.
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john
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

My room was on second floor at west end. Room was fine but noise from interstate highway 100 yards away made it seem like I was sleeping on the guardrail. Other than that the room was clean and bed comfy.
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Decent hotel for the price. Not really any amenities but the bed, A/C, and shower worked okay.
Jeremy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I didn't like they said there was a pool and breakfast but there wasn't also the back door was broke and anybody can come threw it and my room was right next to it.
Kathleen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Room was spacious, but lacked sofa or armchair. Staff was able to relocated power strip to support C-PAP device for sleeping, but there were inadequate outlets for recharging phones/laptops.
Matthew
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Super friendly staff very clean and cold room on a hot summer stay very quiet well done
Scott
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

I didn’t expect a pristine palace or anything, considering what I paid. I was honestly just looking for a clean, quiet place to sleep for the night and shower in the morning for an affordable price, as I was traveling across country. However, the Bathroom was not cleaned satisfactorily, there were stains all over the wall, not sure from what? The shower curtain rod was barely hanging onto the wall. There were two queen beds, both only had a sheet to cover the mattress and a very thin cover/quilt, no top sheet or any kind of blanket. The halls and outside area smelled like marijuana. There were several people mulling around outside the building late at night and the next morning (not sure who they were or why they were there). Overall poor experience. Wouldn’t stay there again.
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Verified traveler
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Needs lots of repairs. Window in room must have been broken into once and not repaired. Electrical with duct tape. Bathroom ceiling needing repaired with missing drywall. Floors very dingy that my socks came back black on the bottom. And a work crew staying at hotel outside our window and door all night long with loud music and drinking. Beer garbage everywhere.
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Verified traveler
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I got what I paid for, but it was one of three hotels in the town. Last minute booking. Needs lots of repairs. Window in room must have been broken into once and not repaired. Electrical with duct tape. Bathroom ceiling needing repaired with missing drywall. Floors very dingy that my socks came back black on the bottom. And a work crew staying at hotel outside our window and door all night long with loud music and drinking. Beer garbage everywhere. Did not feel very secure as a female without any sort of front desk staff available. But again, I got what I paid for which was a bed to sleep in.
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Douglas
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I was exhausted and cranky from an emergency cross country road trip. Stopped here. Desk clerk was super pleasant, could see I was fired from the road and he got me hooked up quickly efficiently and pleasantly. Room was very nice, large, clean, and quiet. Towels were clean but cheap and rough. However, I am also sorta a weirdo and love big soft bath towels and for the reasonable price of the room, I shouldn't have expected everything to be perfect. Overall was a wonderful place to recharge.
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Brian
icon-Leisure
Leisure
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff were very nice! This property is obviously in transition and had some up fits, but it needs a LOT of work. The first room had hairs on the pillowcases. We were moved to a room that had no cover on the air conditioner. It was quite late and we just wanted to go to sleep, so we took it, but the place was not acceptable.
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