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Traveler Reviews Sofitel Legend Metropole Hanoi
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20
20
40
40
Customer reviews
D***h
Business
9.1
/10
Reviewed 3 week(s) ago
Central location with easy access to transportation.
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MN
Mila N.
10.0
/10
Reviewed 35 week(s) ago
Perfect
Perfect
Perfect
Perfect
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Accommodation's Reply
07 Oct 2025
Dear Mila N.,
Thank you for sharing your feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. We truly appreciate your kind words and are delighted to hear that you enjoyed your experience with us.
We look forward to welcoming you back to our iconic hotel.
Warm regards,
George Koumendakos
General Manager
Sofitel Legend Metropole Hanoi
Le Thi H. T.
10.0
/10
Reviewed 205 week(s) ago
Friendly and professional staff.
Unfortunately, weekends are very crowded, so there is no nice place to sit and enjoy delicious food and afternoon tea coffee
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NV
Nguyen V. D.
10.0
/10
Reviewed 224 week(s) ago
Great staff, the service of Metropole staff is the best in all 5 star hotels I have been to, very attentive, very enthusiastic, quick check out, no time wasted. Good quality breakfast.
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Christian F.
Family
9.7
/10
Reviewed 385 week(s) ago
You can feel the french colonial vibe in the hotel. The hotel has two lobbies and in the old lobby, you can feel like you travel back in time. The room was also very elegant with hardwood floor and european accents everywhere. The location is also perfect, just a 10 mins walk away from Hoan Kiem Lake.