Overall Ratings & Reviews Courtyard by Marriott Gulf Shores Craft Farms

Bed was VERY FIRM first room had leaky ceiling. Low water pressure in 2nd Good space otherwise. Was not offered any upgrade for inconvenience of moving out of damaged room.

It was not the same as it was online

Close to shopping and convenient to the beach.

Very nice place clean and the lobby smelled so grood

Great property! Like the laundry facilities on premise.

Good stay overall. Needed to have some cleaning done in a few areas.

It was a great stay! Everything was [positive!

Bed was really firm might not affect everyone.

Very nice property!!

Air conditioner didn’t work. This is the second visit in the last 2 months that it hasn’t. Housekeeping stole an item from my room while making bed and replacing towels after first night. Front desk didn’t do anything to help.

When we pulled up to this hotel, there was literally smoke billowing out the back end of it and emergency responder vehicles all over the parking lot. Turns out a dumpster was on fire, not the actual hotel. We were allowed to check in at 12:30. The front desk attendant was very friendly and mentioned reading the notes I made on the reservation. Our king suite room was very small with very little walking space in the room. The sofa bed, which I explained in the reservation we would need to use, was completely unable to be used because of metal springs popped out all over in the mattress, making it entirely uncomfortable for anyone in my family (because we all tried it to make do). When my husband went to the front desk to explain that the bed wasn’t usable, he was told there was nothing that could be done because we booked through hotels.com (I have booked all of our hotel stays for at least the last 15 years through Hotels.com, and we have never had a problem a hotel refused to fix because we booked through Hotels.com.). So after spending hundreds of dollars on our room, we went to Walmart and bought an inflatable mattress (more expense). After we had to set up the inflatable mattress, there was literally no space to walk. Was able to get 2 additional pillows and replace dirty towels as needed and quickly. Desk attendant asked at checkout how was my stay and made a note about the mattress but did not offer any compensation for the fact that we couldn’t use 1/2 beds in room.

Proximity to the beach and children's activities

First Marriotts I’ve stayed at that didn’t have breakfast included

Everything was fine except it was incredibly loud, especially the carpet cleaning right outside my door first thing in the a.m.

Great location for everything!

Very clean. Great location and friendly staff.

Very nice location. Around a lot of restaurants and shopping centers. Some in walking distance.

Perfect location. It’s located walking distance from movie theater, massage envy, Dollar Tree, Target, and many other stores. Staff is very friendly and helpful.

Very pretty landscape, nice work upgrading the outdoor area. Very clean hotel

Had a good stay. The elevator smelled a little funny and made me light headed but other than that the lobby and room was all immaculate. Staff was friendly.