Overall Ratings & Reviews Extended Stay America Select Suites Fayetteville Owen Dr

Hitel did not look like pictures at all. Room was not up to standards. Tubs had stains, kitchen nasty, lights barley work,water wouldnt get hot. Bad area,door locks wouldnt work had to switch rooms

Beat up broke down room—someone stole the microwave out of it, the fridge & feeezer were badly dented, they’d included towels for one person despite the booking being for three adults w/pets, and after opening the room initially the keys NEVER worked over a three day stay no matter how many times I went to the front desk to get new keys. Won’t repeat.

Good place

Conveniently located but has bugs of all kinds 😭

This was the worst hotel I’ve ever stayed at. Room had roaches and the toilet was leaky. There was also not enough towels and wash-cloths. Definitely was not worth the money.

I was upset that Expedia would even offer such a place. I felt my money was wasted. 1) saw cockroaches in the room, 2) saw mold in the bathroom ceiling, 3) had booked king size but got queen size bed, 4) no coffee maker, 5) dirt and sand everywhere on carpet and other floor (and it got onto the bed), 6) broken shower, 7) slippery bathtub, 8) broken shelf, 9) broken light, 10) poor lighting, 11) microwave door not opening properly, 12) gave two washcloths and two bath towels and no hand towels. All in all, an awful room and will never stay here again. And if Expedia keeps offering such places, I won’t trust Expedia in the future.

The staff was friendly enough, the room was absolutely disgusting dirty!! They moved me to another room that one was just as bad! The whole hotel was filthy filthy filthy

The property was dirty,the room had a bad pet smell and the Tv didn’t work.The complimentary breakfast wasn’t a breakfast.As in the work staff they were very nice and helpful.

Went to check in and nobody was there

Without question staying at this dump of a hotel is by far one of the absolute worst experiences that I've ever had iny life. I'm not sure what was worse part of this gawd awful experience... the tragic conditions of the accomodations provided or the disgustingly terrible "customer service"(if you dare call it that) that I received by the insanely unprofessionals staff members that somehow managed to carry "management" titles. Carry part is the regular staff were incredibly pleasant well all but one, but those jokes carrying management titles made an already terrible stay even worse

Nasty room and horrible experience.

Hotel needs serious make over. The carpet was super dirty and needs replacing. All the rooms smell like cigarette smoke. The top bed sheets didn't look to clean. The lighting sucks. The bathroom counter had stains on them. All of the furniture was old and chipped. The key cards barely worked. To much money for bad quality hotel.

Bad service

Customer service was great and the room was very clean

I have never stayed at such a dump in my life! The grounds were filthy as well as the stairs, walkways. The room had filth all over the walls in the kitchen. The remote didn’t work, and I went to desk and they gave me the wrong remote and I finally got one that worked on the 3rd try. No maid service unless you asked for it which I was not told..

Good hospitality

The room had roaches in the room. I put down a sandwich. The next day a roach came out if it. The most horrible experience ever.i had to shake my clothes out be4 going home.

By far the worse “hotel” I have ever been to in my life! We stopped from a road trip hoping to get a hot shower and a few hours of sleep and were given keys to 3 different rooms because of how dirty they were. In the last one I recorded actual bed bugs crawling in the sink, in the tub and on the bed. My skin itched all the way to the Hilton hotel.

Very good Alec was the best

Roaches, door wouldn’t completely shut, battered walls, peeling paint interior and exterior