8.6
Very Good
From 543 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.0

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites OLATHE NORTH by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Cara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We loved the location close to restaurants and shopping. Olathe is one of our favorite places in the KC metro area for it's safety and available activities. The hotel was very clean, pool area was very nice and the breakfast was excellent! We would definitely stay here again!
Cayley
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was super friendly! The pool was a big nice space for the kids. I would say the only complaint would be breakfast. Although the food was good, it didn’t seem like there was enough prepared for the volume of people. Otherwise, we had a great stay.
Roanetta
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location. Nice indoor pool. Expected no carpet as seen on other IHG hotels but rooms carpeted. No onsite food service except average breakfast service,
Sara
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was decent. Had a smell to it. Wasn’t bad but not pleasant either. One vending machine for soda and was completely out of stock. Could use a few updates and Breakfast wasn’t the best. But all in all was decent. Really liked the jetted tub and bed was comfy.
Ryan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel awesome pool
TENNIE
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast area is really hot, it's hard to sit down there and eat, but also hard to take food back to your room. The hotel is nice, in good condition and the staff are always really nice. The breakfast is decent, but I wish they would bring back waffle makers. We just had another trip to the area and didn't stay because of no waffles. (Picky kid eaters). The pool area is smaller, but clean and the water is warm. The waffle thing is a personal preference, otherwise I would keep staying here.
Read More
Karen
icon-Business Family
Business Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We paid $500 for 2 nights for what we thought was going to be a traditional Holiday Inn Express. Property was clean, staff was kind and breakfast was reasonable although the building didn't feel inviting, design is cold and meh - but this we could live with. Unfortunately what made our experience a negative one was our bedroom. For starters, our A/C would make us freeze while turned on but we were extremely hot the minute it turned off, kept us up all night. Beds were uncomfortable and we could feel the springs as we tossed and turned. Shower curtain was not appropriate for shower and it wouldn't stay closed. Bathroom didn't have any soap bars, makeup removers and just overall under stocked. Overall the worst room we've stayed at in years and to top it off, we paid upscale pricing for Super 8 quality. We have not slept in 2 nights after staying here. Happy to be home and finally get some sort of rest.
Read More
Verified traveler
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The front desk staff was very helpful at check-in. The property is located near good restaurant options,
TIMOTHY
icon-Leisure
Leisure
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

They put me in a room by the exit door which was extremely loud. I was told I would be comped for 1 night but that didn't happen either.
Gillian
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice room
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our stay was very comfortable. The staff was very considerate and welcoming.
Cara
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ver
Savanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Check in was smooth the staff was really friendly. It’s a beautiful place and had a pretty cool indoor pool and hot tub. The breakfast was awesome! Room was clean and the bed was so comfortable. Jacuzzi is always a plus too!
Rosemary
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My room faced the freeway. It was loud in the mornings.
Terry
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean. Staff was super friendly and helpful
Anthony
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

If you are to advertise breakfast at 7am it needs to be completed by 7 am. Not 7:15 or 7:30 am. Second time I have stayed and had no hot breakfast
Randy
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Highway noise was noticeable when the heater wasn’t running. Hotel was clean, staff friendly and the breakfast was good.
Kenneth J
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel, staff very helpful and clean rooms.
Jenifer
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We came to KC to get away and celebrate our son’s 7th birthday. The pool was broken and my little boy was heartbroken, that’s the whole entire reason why we chose this hotel. While they offered for us to go to their sister hotel to swim there was a boys high school basketball team that had taken over the pool area. Understandably not the hotels fault that things happen just no compassion for a visibly upset little boy.
Read More
Renae
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It was a great stay. Just needed to get away for a night and the jacuzzi tub was just what I needed for a relaxing night!
Number of reviews per page
20
40