Breakfast not filling

The customer care was above and beyond. The aesthetic of the room was super enjoyable! Would stay here again!

It was great! Front desk staff were personable, kind, and very helpful. The room was spotless and we made use of every amenity from the separate soaking tub, to the robes, and the drink selection in the room.

Excellent

Clean. And nice room. Friendly front desk. Can self park right across the street.

Nice property and great location

Nice accommodations!

Clean room but regulating temperature was somewhat challenging. Homeless person had set up outside the hotel. Restaurant closed.

Loved the facility and staff. The restaurant is under construction and we did not know before arrival. Other than that, everything was GREAT!

It was a comfortable stay. The bed was made and bathrooms cleaned everyday. The staff was always available. The negative aspect is that they don’t have a removable shower head, and breakfast was not available as the restaurant was closed due to renovation. Despite having take away breakfast, they often ran out. This included snacks.

Very nice people, no restaurant, morning coffee was horrible

Very nice staff at the front desk. Very helpful service.

Exceptional

Awesome staff and location

Charming small boutique hotel. Nice amenities.

I loved the proximity this hotel was in when it came to the places we wanted to visit. Walking distance of union station. I will definitely visit again.

Wonderful place to stay. Area around is safe, adjacent to train station. Very easy to get picked up by an uber. It didn’t bother us, but I know some would be, the restrooms in the rooms are sliding doors that have gaps on the side. Other than that wonderful staff overall.

The staff and hotel were great, we parked directly across the street in the parking garage which was very convenient and reasonably priced.

I really liked the room-- the bed and pillows were scrumptious. There was a sign in the bathroom letting me know that if I had forgotten anything from toothpaste to chargers the hotel would be happy to provide it. There was a recycle container in the room for water bottles, etc. The only disappointing thing was that their on site restaurant was closed due to its recent sale.

service from start to end was excellent. They also offered more ‘if you forgot’ items than anywhere I’ve seen which was a bonus. The bed was super comfy and the decor was clever and looked nice.