Extended Stay America Suites Sacramento Arden Way

Explore Extended Stay America Suites Sacramento Arden Way
6.0
Pleasant
From 958 reviews
Cleanliness

6.2

Room Comfort

6.2

Location

8.2

Service and Facilites

6.8

Traveler Reviews Extended Stay America Suites Sacramento Arden Way

Number of reviews per page
20
40
Top reviews
YADIRA
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and easy access, plenty of parkingspace, the only thing was that when checking in Hanna the receptionist was on the phone with a customer I'm assuming didn't acknowledge me when I came in and stayed on the phone for about 15min without glancing at me, she was the only one in there, when I arrived here was an older lady waiting for her for who knows how long and decided to leave after being there with me for a good 8 min.
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Charlene
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The motel they stole my deposit I had 7 deposit each one was a 100 they gave me 2 back and took the rest they owe me 500 dollars that they are not giving back to no reason .916 960 4355
Jonathan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We selected the property as pet friendly and location to an event we attended. I travel worldwide for work including 3rd world nations. This is the scariest lodging property I’ve ever stayed in. We paid for two nights. When a homeless man going through the garbage with his paints halfway down asked my wife for money, we packed everything, forfeited the 2nd night and drove four hours home. It’s clear that the property is housing homeless people through the state or some program. Walking my dog before bed I watched three cars pull up to a first floor room, idled, go to the door and transact. People coming and going all night, loud people, cars, music, voices, yelling. I’ve worked in the hotel business for more than 30 years. The owners of this property are putting guests in an unsafe and inhospitable situation.
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Verified traveler
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room smelled like dog and dirt. If you have no other place to stay, check the room first.
Holly
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My stay was wonderful
Priscila
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the staff was polite and accommodating. The hotel and our room was awful. I booked a non smoking hotel and upon arriving our hotel stunk of cigarette. The staff was nice enough to move us. Every night that we spent at the hotel we were woken up several times each night by a man screaming and trying to kick down the door next to us. It was awful. Would not stay here again.
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jamie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stay here regularly. It’s quiet, the staff is always friendly and helpful, it’s a very convenient location. I plan to stay here any time I visit friends and family in the future.
Charlene
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
jamie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was very nice!
Charlene
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice
Tristan
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel was terrible I mean it was fine until my significant and I were staying in the room and the front desk person came up and without knocking almost walked into our room while we were both naked. It was pretty terrible:
Troy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was close to the mall an the fair
Abigail
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

At first, we chose this location for convenience and cost. The main highway access is a huge green flag. At first all was well until the last night tho. We found cockroaches upon our return to the room at night, this is definitely a concern that was brought up to management and requested a room change as well. The new room was a bit smaller and started having issues with AC unit. Honestly gave up at that point as it was our last night and we where exhausted. Would give new opportunity if I'm in the area but the property needs to be maintained a bit more for a minimum.
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Quincy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great property. Near mall. Clean. Near major highway.
Altaya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love them period
Hannah
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was extremely dirty, not in a great area and loud!
ruben
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

?
Jessie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was good
Shawnna
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was very dissatisfied with my room for my daughter and myself upon entering the room. The floors were dusty and dirty. There was hair and dirt in the bathtub toilet area had hair around the sea, and on top the bathroom counters were sticky. The bedding had lots of lint on the sheets. The door did not close properly. It was either warped or had been broken in the past, but at the top of the door, the entire door was inside of the room rather than closing into the gym properly we could see daylight out of the door. Also, then last night we were there there were roaches running on the table and countertops. I tried to smash them and killed them, but they ran too quickly. It went under the table and down the wall into the baseboards upon leaving the room and check out I mentioned to the girl at the desk and she said that she would take care of it and see what she could do for us, but I would never stay at that hotel again upon leaving my daughter’s pick up, had had the fuel cap stolen and fuel siphon from her vehicle very unsafe area
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Kyesha
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We checked in super late with our 3 children and were pretty terrified. The door looks like it had been previously kicked in and the room smelled like someone smoked 10 packs per day for a decade (despite it being non smoking). When asked to move rooms, we were told there were no more. The tub was gross so we checked out as soon as possible.
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Number of reviews per page
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