Overall Ratings & Reviews SureStay Plus Hotel by Best Western St Marys Cumberland

The room was very quiet,clean and large. The property over all was very well kept. All the staff we dealt with were very nice. I would stay here again.

We enjoyed my stay and we would definitely go back

It was 1/2 way between the historic St Mary’s and Ft 95. Perfect for us.

Everything was good, but one think. I didn't have any hot water for my shower. But Everything eles was very good.

The place is dated. The bathroom was not clean. The beds were ok.

This was an OK hotel. I wish Expedia did a better job of indicating whether places are hotels or motels as that makes a difference to me. Overall, it wasn't bad. It was relatively clean the beds and pillows were comfy. I could stay again but it wouldn't be my first choice.

Very clean and friendly staff

Clean, convenient to shopping and restaurants and not too far from 95 for a trip to/from FL

Love the property and the breakfast

We have stayed at this property before when visiting our son who is stationed here the first time other than the worse pillows our stay was fine we spent little time in the room, and the only amenity we used was the continental breakfast which was decent for a best western. Due to a medical condition we asked for a bottom floor which they accommodated without issue however the room we were put in the door did not lock , the room smelled clean like an orange cleaner but trash was found along the edge of the bed , a sticky substance I had to clean off the night stand and of course the worst mini pillows . The water in our bathroom smelled like it was burning every time we used it. The water pressure was hardly enough to rinse the soap off so I certainly didn’t try washing my hair. The staff here is always terrific the hotel grounds are nice.

Quiet, clean, peaceful.

Once we arrived to check-in, we left and did not stay here. This is a motel, all rooms are outside. Surrounding area isn’t attractive to do anything that involves leaving the parking lot. Would be fine if I was working my contracting job, not for a couples getaway. Very disappointed none of the pictures or description reveals this in advance.

Check in was excellent. Knowledgeable and helpful, made the overall experience better.

Hotel was clean but bed was very squeaky and uncomfortable. Unable to sleep.

Close to shopping

Dog friendly. Great check-in staff (Trisha I think). Clean well kept room. Definitely would stay here again.

Cozy and out of the Big Rush

There was no reason for anything to say about it

Very good

This was a pleasant stay.