Overall Ratings & Reviews Extended Stay America Select Suites Columbia Ft. Jackson

Definitely not a safe area, looks more like there’s people living there than an actual hotel. I wouldn’t recommend to anyone. Staff was friendly. No hot water and left covered in bed bug bites!!

Bathroom & kitchen wasn’t up to part we had cleaned the fridge to put or left overs in it. There wasn’t any hot water so we didn’t even stay. Wife was nervous with staying in the room alone cause the people walking and hanging out.

There were all kind of people hanging around, sitting on steps, you could barely pass them, I sat out garbage and it stayed there for 2 days.....I had a baby toilet , so low to the floor it was horrible....I really want my money back , this was a NO No for me....

Lots of weed smoking on the balconies, loud rap music into the night, room was filthy - tub did not drain and was black, fridge had black mold.

Was in town for sons basic graduation

Additional dog fee disproportionate to condition of room. Very worn.

Room is clean, staff are professional and friendly

No coffee maker in the room Shower didn’t have hot water

The conditions of this place are unacceptable and hazardous for anyone to be in. the lack of maintenance and cleanliness is not only unappealing, but also poses potential health risk. The presence of bugs and cigarette buds is concerning and goes against the no smoking policy that is supposedly in place. its clear that this establishment is in dire need of demolition in order to ensure the safety and well-being of its visitors. I left after two hours booked at a different location it's sad that military families are being deceived into thinking that this is a safe and clean place.

We reserved a studio with kitchen, it was totally empty , no coffee maker, plastic cup , spoon etc. the carpet was disgusting. We had flown for almost 24hrs and were tired so we laid down for 2 hours and woke up to flies in our face then saw fleas on the beds. We got out of there as fast as we could. The out side was not kept up and didn’t feel safe. They did fully refund us our week and said they did have a flea problem!! Seriously!! We were there for graduation at Fort Jackson. Obviously I would not recommend this place

The room was clean. No shower curtain. No coffee available in the lobby. Key card did not work. I would never stay or recommend again!

Elevator is not working, poor room conditions. Floor room carpet need to be replaced. Refrigerator work sometimes.

Was unable to check in at 3 had to wait till almost 4 and I had an event to attend, the room lost power, ac, hot water and there was no one at the front desk/ office to assist

The desk agent was very friendly and that was the only good thing about this place. It was dirty. The non-smoking room smelled like smoke. The chair in the room was cracked and broken. The outlets only half worked.

i didn't stay and I change my reservation and they still took my money and my room.

The property was very dirty and stinky I couldn’t imagine that. I’ll never recommend this property to anybody

Disappointed in the overall negligent conditions. Could not use the in room telephone, no cord attaching the handle to the main body. Slimy shower floor. Watched a guy steal a bike on the property. Got hit up many times for items by other residents. No elevator in service while there for 4 days. Water turned off for repairs without notice to patrons. Outside was in disarray and filthy.

Easy to check into and fine for my quick stay for work

This place is filled with roaches. They over booked I had to find a room elsewhere at 1am. Will never stay or attempt to stay again! They won’t respond to Expedia so I can get refunded for a room I never stayed in.

Room was disgusting, it stunk, the grounds around the place was littered with trash and cigarette butts. My key quit working, no one is on duty, i had to contact expedia and have them contact the hotel in order to get back in my room. Multiple people were waiting on staff for issues. I didn't even stay the night, i grabbed my stuff and left