Traveler Reviews Hampton Inn and Suites Chicago-Downtown
Number of reviews per page
20
20
40
40
Top reviews
YANGSOO
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Close to downtown so I can visit good spots by walk.
Paul
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We enjoyed our stay with our grandchildren very much. The staff was professional and helpful. The suite was clean, comfortable and spacious.
Valerie
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect for my familys weekend away
Morgan
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful customer service!
Ana Luisa
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel itself is lovely, and the rooms are spacious and comfortable. However, one major area for improvement is the pillows. Please, please consider investing in higher-quality pillows — it would make a world of difference. A good night's sleep is essential for your guests, and better pillows would truly elevate the overall experience.
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Russell
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location. Nice lobby area. Seemed fairly new. The pool was fantastic with a nice outside area immediately next door. We did find the breakfast to be fairly limited in options though compared to other Hamptons we’ve stayed in.
Tiara
Business and Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This property was everything I hoped for after reading the reviews. The lobby looked amazing as it did in the pictures, but the suite was just as pristine as well which is always a concern. We loved the modern kitchenette space. The bedding was comfortable. The internet access supported all of our devices. The hotel itself was centrally located to plenty of activities restaurants, a convenience store and even a grocery store. We were able to walk most places and Ubers were easily accessible. We did get a room on the opposite side from the fire station which was helpful. Even though we could still hear the siren, it wasn’t bothersome as it is just part of city living. It didn’t disturb our sleep nor our kids. We would most definitely stay here again.
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Kiya
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were super cute, loved the pool, all the staff were incredibly sweet and helpful
Katherine
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff was friendly and helpful, rooms were clean and comfortable. Would stay there again!
Angie
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bella at the front desk was lovely. The hotel location is great and has a nice restaurant next door.
Peter
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is right next to a fire station, so be warned, you’ll be woken up all night by emergency response vehicles. Very noisy. Other than that, the staff were helpful, the breakfast spread was great, and the rooms were well kept.
Jonathan
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Poor air conditioning. Breakfast was very crowded and selection seemed very low quality.
Jodi
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was awesome! Above and beyond! Arthur and Brent were incredible
Karla
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location is good but property is a bit updated. Broken cabinet in kitchen.
Kartik
Business Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff at check in did not explain the amount charged on the card.
The fruit options at breakfast were not good (the bananas had dark brown spots and were too ripe for consumption
Michael
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location for site seeing and touring Chicago. Very friendly staff, amenities were very nice. Room was really spacious with separate living room and kitchen area. Breakfast was a nice start to the day. Room wasn’t cleaned one night but front desk quickly brought fresh towels. Indoor pool wasn’t heated so was quite chilly.
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Lakma
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Steven
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We enjoyed our stay at the Hampton Inn. Easy walk to the river & shopping/dining.
Our suite was spacious and clean. Staff was friendly.
One thing to keep in mind is if your room is on the street ours was, it's across the street from the fire station & the sirens are frequent & very loud.
It's the only reason my review is 4 star instead of 5. The hotel itself is lovely and we would stay again, but in a different room.