Overall Ratings & Reviews Quality Inn Mesquite - Dallas East

The staff was nice, the hotel was peaceful, & clean.

The pool wasn’t working. The elevator was broken. The AC wasn’t working properly

Unfortunately this hotel was a mess, the room smelled, the doors didn't close well you had to basically slam them to close, there was a chirping smoke detector, the side entry door didn't lock so anyone could enter the hotel outside of the front entry way. The staff was decent but rarely at the front desk. The pool looked cloudy so didn't get to enjoy that and the continental breakfast was not the best. All in all you get what you pay for when you're trying to save a little money. Cost of the room was reasonable.

The staff were really nice and friendly. The rooms are very nice and clean and the breakfast was good also.

I did not like anything about this property I felt very unsafe so much so that I did not complete my stay, also they made me pay a 100 dollar deposit for my stay that was already paid for. Staff was rude.

Clean room, updated astetic. The pool looked a but outdated but i wasnt there for that so no big deal

You get what you pay for

There was not hot breakfast like in the picture. Room seemed small compared to other hotels

I like the room beautification. Everything looks clean and new. Just like everything.

The bathroom sink was dirty. When they said breakfast. It was very limited.

No hot breakfast, hardly any selection No hair dryer in room Coke vending machine out of order Elevator out of order Snack vending machine practically empty Toilet seat had only 1 bolt holding it own

Hopefully the hot tub will be accessible again soon.

When I rented the room, I rented the standard king room. The pictures showed a jacuzzi in the room. I chose that one because we went to help our granddaughter to move. I thought when we got done for the day it would be nice to get in the jacuzzi and relax. I paid the higher price for it. The manager on duty said no that I would have to pay 135.00 more. I said no I would not I would just take the room. I asked about the hot tub and the manager said oh it was not working. They need to update their pictures of the room and, or post that the hotel is going through a renovation. Whoever did their renovation was a sloppy job. I will not stay there again. I will not trust pictures again. I will simply call the hotel directly. I have been using Hotel. Com for a while now and I am disappointed with this trip. They did not have hot breakfast they used to have a good hot breakfast. They advertised a breakfast. The last time I looked they changed it to continental breakfast.I am diabetic I would have never chose a hotel that only had sugary cereal and waffles. They didn’t even have decaf coffee. They didn’t have any kind of juice. Cleanliness was kind of maybe ok.

Love the remodel. Hot tub could be warmer and bathroom plug did not work for my hair tool. But it was quiet and clean and the staff were very nice.

The sheets and mattresses are LOW QUALITY! The sheets kept ripping off of the bed at night very easily. My key card kept magically losing its program. I went to the front desk about 6 or 7 times. It was ridiculous. Breakfast was only the waffle & 2 types of cereals & coffee. Nothing more. The indoor pool was under construction. Couldn’t even use it.

Would not recommend

Never again

This property has ants in the shower didn’t have anything they said was included in the website had dirty pillows and blankets and when we asked for a manger we didn’t get one

Good

Would have been nice to know the place was being remodeled. Entire 1st floor was under repairs: everything was piled up outside for trash removal Not one time in 3 days we stayed did someone speak as they passed you : if they could even be found at all Was not impressed on what they called breakfast available daily 😳