Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar

I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.

Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.

Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.

The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.

The pictures are misleading. The room is much smaller than presented. The breakfast is very average, the eggs were cold and cold meats were not cold( smelled a little funny as well) Location is amazing .

A short distance off the the very busy Grand canal. Easy access to train and bus stations. Used a porter to transport suitcases over bridge 30 E. for 3 suitcases. Quiet rooms, air conditioning, good breakfast 10 E. Helpful staff.

Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.

Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.

As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!

Check in and out quickly

It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.

Good simple typical Venice hotel. Good location

The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .

Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.

Wonderful hotel near the bus drop off area. We didn’t have to travel far with our suitcases. Check in was super easy, the front desk personnel were all very friendly. Obviously the hotel itself will be older but it was very charming. It was about 10 min walk to the tourist part of the city but still so worth the stay.

The hotel was quite difficult to find (as most hotels in Venice are!) on a dark, wet January night. Staff were helpful, room was clean and comfortable and the location was handy for the transport links. The breakfast was disappointing however.

I tried to cancel my reservation, made with Hotels.com, as my work appointment was cancelled. Hotels.com correctly replied that they would ask the hotel if it was possible not to apply the penalty, equal to the cost of the reservation. The hotel refused and, even after a phone call, they were of no help. I lost my money and the hotel cannot claim that it was for Hotels.com responsibility. I will have to return to Venice, mainly for work, but I will certainly avoid this hotel. Zero unfortunately is not possible...

Good location and services

Room is too small, no air conditioner.