Overall Ratings & Reviews Comfort Inn & Suites Wilkes Barre - Arena

Great

Nice staff

Somehow a little noisy, as it is located by I81

Great space for a quick getaway.

This place was absolutely wonderful. Staff, cleanliness, room size and amenities.

close to I-81, comfortable bed, good price, nice breakfast ... what's not to like?!

The room could have been cleaner,and the bed was very firm and not very comfortable. I did appreciate the low threshold shower but I don't know if I would stay again.

I was traveling with my wife, who was in a wheelchair. The manager was very accommodating and helpful. We had an accessible room on the ground floor. My only complaints were with the bathroom door and the television options. I hate streaming tv and expect cable in a hotel. The bathroom door is very awkward with a wheelchair. Otherwise, a good night.

I have stayed here before and both times were great stays, clean, staff helpful, great food, all good.

The staff was amazing. There were some issues with what happened in thr parking lot and they helped me very much and they are all very sweet

Clean and comfortable room. Air circulation system was quiet and effective. Breakfast selection was on the lower end of typical of less expensive hotels, but seemed to include a lot of chemicals and preservatives. Sausage was Ok but eggs were rubbery and barely edible. Front desk staff were friendly and helpful. Good setting for small dog.

Newly updated hotel. Clean rooms and very courteous staff. Very convenient to interstate and town.

Staff was very friendly and service was good. Room was clean, but a little outdated. Overall would recommend.

Overall cleanliness was good. Friendly staff and nice breakfast. A little noisy because of the highway behind our room.

Easy check in ...great towels, comfortable beds, nice staff

The hotel is dated

Includes breakfast which is great. However coffee machine wasn’t working but had carafes. OJ machine broke too but OJ in fridge. Had a waffle machine, sausage and eggs for hot food. Sausage a little greasy and eggs a little rubbery but nothing I couldn’t eat. Had English muffins and snack cakes too. Hotel was quiet and convenient.

Very clean, super friendly staff! Had to upgrade our room at the last minute on Christmas Eve because our daughter came to visit. Extremely easy. The lady who was in charge of breakfast helped my husband, who is handicapped, get his breakfast without hesitation. Will definitely stay here again

Great for one night stop

The manager Roz Foley is an excellent person and very accommodative.