Overall Ratings & Reviews Courtyard by Marriott Newport News Yorktown

The hotel overall was nice but the floors in the room needed to be mopped. My husband stepped on a piece of blue glass in the room and the floor was dirty in the bedroom and bathroom . Other than that it was ok.

Room was not available for check in on time, and the receptionist was very rude about it. Our room felt damp and smelled like mildew. There is no fan for the shower.

This property is close to everything you may need on a trip

Pleasant stay

The hotels needs an upgrade. I slept in a dip in the bed. The bathroom had rust down the back of the toilet and the wallpaper in the bathroom was coming off the wall. Two of the wash clothes were stained. We did not use them. It looked like the AC unit was getting ready to fall off the wall. We mentioned this to the front desk when we checked out. We did not take pictures.

The room did not live up to the pics online. As soon as we walked in I saw the towel bar had been pulled off the wall and was laying on the floor. The toilet had also been used and never flushed. We were just dropping our luggage and running back out. I let the front desk know and i felt like they either already knew, or didn't care? Either way it was a short trip but was not impressed.

Bathrooms felt a bit outdated and there were stains on the couch in the room. Otherwise the hotel is decent for the price.

Not as good as I would’ve expected

The hotel was a little run down looking. The room was near the lobby and it was loudThe room was not the best. It looked like it needs a renovation.

Great Stay

The staff member at the bistro on Sunday night could have been more kind and helpful with what was offered for dinner.

Amazing stay

Location was conducive to our needs

Nice hotel. The check in was easy with a very nice employee. The room was clean and comfortable. There was a very nice gentleman working at the Bistro who was very helpful. Would I stay here again. Yes !

I made a quick trip to Virginia to see my son before he left on deployment. Wanting to stay near his base, I booked at the Marriott since it had the accommodations I was looking for, such as, free breakfast, a pool for my younger son to swim, and a gym. After looking at many hotels in the area, this one checked off all the boxes. Unfortunately it was not what was advertised. Breakfast was not included in the stay (even though it was advertised as offering a free continental breakfast), the pool looked like it hadn’t been cleaned in years. No filter or pump. Just disgusting still water, not to mention the garbage all over. Very dirty. The gym also looked like it was never cleaned. Our bedding had blood stains on it and the room all around was just very visibly dirty. Do not recommend.

Nice quiet property, friendly accommodating staff.

The woman who greeted me on May 5th (pm) was super friendly and a great first contact at the hotel. She was efficient checking me I , and let me know about all the hotel had to offer. The room was clean and quiet. It was a quick overnight but I'd stay at this hotel again.

Stay was comfortable. Staff was kind and helpful.

Very clean hotel with good service and amenities, great location

Room was outdated, furnitures were not cleaned- stains on sofa, floor was dusty, table was unbalanced, bathroom’s fan never worked. And the room had old smell. Marriott should be in better conditioned. Disappointed!