Overall Ratings & Reviews Courtyard by Marriott Detroit Pontiac/Auburn Hills

Our door did not shut properly. You had to finagle the handle from the inside for it to shut all the way which made leaving difficult. We could not use our toilet. We were only there one night and did not realize it did not work until late at night which was also inconvient.

Charged me twice for the room

The place was disgusting. Cleaning wasn’t even half hazard. There was a hole in our floor in room 308. The window is leaking into the room and rotting out the floor. I would never ever stay there again.

Clean quiet only issue for me no microwave in the rooms need it

Awesome hotel, very clean, very neat.But the rooms need their carpet steamed

Staff are very polite. Property is nice and rooms are cleaned as they should be. Although, when making the reservation the listing says the rooms are sound proof, false. You hear every sound in the two rooms on each side of you and you hear everything in the hallway. Rooms could be sound proof a little better.

Let me preface by saying the staff was friendly, accommodating and professional. The room felt off, furniture was pushed in weird spots, the bed was crooked and there was an interesting smell. The room had no soap as well. The pool had no towels even though there was no one in it for over an hour, no one came by to check or replenish. I had to ask the staff for them. The "breakfast" is also misleading on the website. It is not complimentary and your better off going out for breakfast because of cost.

Incredible staff very simple went very quickly. Very nice lobby clean room.

Tub was scaling apart, fridge was a freezer, fridge door was broke off and missing. Popcorn in the elevator for over 24hrs. Our wasn’t cleaned either night we stayed. Had to ask multiple times for towels.

Clean

I had a couple ladybugs flying around my room and on my tv at night. Also I saw another insect black with legs the size of of a dime

Great experience all around! Staff was super friendly and helpful! 5 stars!

Nice place for a quick stay.

Fine

Stay was pleasant as expected.

I have no complaints. All we did was sleep and shower there but was out during the day for Woodward Dream Cruise.

Na

Customer service exceptional!

I would definitely stay again.

The sheets and bathroom weren’t really clean but the staff here is wonderful