Overall Ratings & Reviews Courtyard by Marriott Charlotte Lake Norman

It’s location was near many restaurant choices.

They never serviced our rooms on a 4 night stay. Front desk staff was good all others not so much. When talking to maid we were told could not speak English. Dumping dirty mop water near gathering area for guests.

The font desk staff was amazing! Had a great stay.

It was fine

Staff were friendly and rooms were comfy and clean. Chose this hotel after staying at a different one for work training for the past year and this one was way better!

We stayed there for a soccer tournament the staff was great and very accommodating!

5 stars to the girl that was working the front desk last night! It was close to midnight when I checked in and was welcomed with a warm smile and greeting (I’m bummed I don’t remember her name!) I do a lot of traveling and can’t remember the last time I experienced that level of hospitality. Thank you, for an enjoyable stay

Ocelot and staff but pool and gym area closed or poorly equipped

Very nice staffing

Love the location and room and service was great.

Very fruendly and helpful

The pool was down, so I chose that hotel for the pool. I wish I had looked better and seen that you did not have a complimentary breakfast, or I might have gone elsewhere.

I expect more from Marriot. The tv won’t change channels and the curtains will not close. The second affects me more as I’d like to be able to close the curtains.

Not too quiet due to repairs taking place during my stay. However a great hotel, I always stay here when I visit from Atlanta.

Dated and mold in the shower. The cost of a glass of wine at the bar was ridiculous! The check in women was very cold and unfriendly. The fitness center treadmills need to be replaced.

The clerk at the reception was plain awesome!

None

The worst bed I have ever slept on.

We finally were able to get a night away without children. Brittany at the front desk was so sweet! The room was wonderful. The location was perfect to walk to restaurants. Easy access to 77. The overall stay was just wonderful. We highly recommend and will return.

great location