Traveler Reviews Courtyard by Marriott Birmingham Hoover
Number of reviews per page
20
20
40
40
Top reviews
Erika
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property is under remodel some of the rooms smell like cigarettes did not have shower mats,does not have a safe. Housekeeping could do better in cleanliness
Elizabeth
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property was under construction, which I was unaware of at time of booking
I did not receive daily room service
Bad smells in hallway outside of room
Not a great experience staying there
Michael
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not good at all. Pool closed. They are renovating the hotel now. I would use this has your absolute last option until everything has been complete. We left the hotel within 2 hours of the stay and booked someplace else. Dont go until everything is fixed.
Mykhailo
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
…
Roger
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff was friendly but the hotel was dump and under
Michelle
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This property is under construction. Other than that, it is fine hard to get parking at night after 8 o’clock, but that is typical beds are somewhat comfortable. Rooms are clean.
James
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Parking was horrible because of the construction. But other than that, place was great and staff were friendly.
Vince
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Hotel was/is currently under renovation. There was a lot of extra noise, pool wasn't open and parking lot congestion. Hotel staff was friendly and always available to help. Once the construction is finialized, this will be a great place to stay.
kathryn
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
All under construction, no pool available. Prices extremely high 1 cup of coffee $4.51
Tobin
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is under major renovation, with construction everywhere. The pool was drained, and there was limited parking.
Billie
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The property was under renovation. The pool was drained and plywood was everywhere. A woman was pressure washing the windows right outside of our room.
Brent
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The room was absolutely disgusting, we had to find another hotel, due to the dilapidated condition of the hotel. Hotel refused to refund us
steven
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Not so good, room not ready at 5 pm.
Laura
Business Family
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel under major remodel is nowhere stated. A list of other things. I could go on and on. I never leave bad reviews.
Verified traveler
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We arrived a little before 3pm which is listed as the check in time. There were no rooms available due to them saying they were still cleaning them. I ended up waiting about 20 minutes for them to clean a room.The door to the so called balcony did not open. There were ants in the room. The room is not arranged well, my husband kept hitting his leg on the sofa due to there not being enough space between sofa and bed. The trash can did not have a trash bag.
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Lisa
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Close to a venue
Dirty elevators
Poor condition of carpet in room
Had to remind them to pick up towels and empty trash.
No privacy in bathroom due to a door that was unable to close because it hit and couldn’t get beyond the toilet!!!
Tremain
Business
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The hotel was in a good area within walking distance of restaurants. The room had nice modern style furniture. The towels had hair on them and the shower could have been cleaned a little bit better.
TR Miller
Business
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The hotel was everything as it was advertised to be. Very clean, comfortable, and convenient to our destination.