Not the cleaners I’ve been to for the price

Friendly staff, clean room

Excellent service, clean rooms, kind staff, great breakfast with gluten friendly and healthy options too, great variety of herbal teas, coffee and fruit all day, very well run hotel, have already recommended to others.

Was a great stay.

Very clean, newer hotel. Many breakfast options. Friendly staff.

Good

Breakfasts were quite good. Pool was very nice. Location quiet but near some restaurants that are family friendly. Although not close to any one location we were going--Genesee Village, Ganondagon museum, Erie Canal tour, Museum of Play, it was a reasonable distance from all of them--they are quite spread out.

Free parking was great! Excellent breakfast buffet!!

Great place

I went for the hot tub and that wasn't working !! So that really sucked. I wanted to leave!

It was a stop over for us, room was clean and what I expected from this brand hotel.

Awesome sauce 👌 😎

The breakfast bar is one of the best I've seen...thoughtful options for gluten free and vegetarians! The lobby (this doubles as the dining area)is beautiful and spacious. Outdoor courtyard is lovely. The hot tub area didn't seem to be monitored/maintained on a consistent basis. The hot tub water was very low and had a towel floating in it later in the day when we checked. We walked over the bridge to the Mexican restaurant, and that was very good!

The hotel and staff were all great.

Very clean great staff

Liked everything except when I was checking oit at 4:30 am no one responded to the buzzer twice in 10 minutes. Sign said be back shortly. Really?

The staff were very nice. It is a nice property, but the air conditioning didn’t work as well as it should. It was pretty warm in the room. The room was very clean, though, and the bed was comfortable except when it got hot and the air conditioner couldn’t cool it down. The breakfast was pretty good but the last morning there was no half and half for the coffee and the staff said they wouldn’t get it until the next day. Not a huge thing, but maybe an employee could have run to the store nearby and gotten a quart? They were also out of English muffins the last morning we were there. Again, not that big of a deal. Overall, a good stay.

Our pillow had blood on it upon arrival and the pool was unkempt.

Quiet clean close to restaurants

This is the best hotel I have ever stayed at in Rochester