Too much cigarette smoke in the room, we noticed weed as well, we couldn't sleep well

There was a cockroach in my heavily perfumed room. The hotel refused to take any type of accountability (other than some free kitkats). Its been a nightmare dealing with them. I would never stay here. Im sure its comfortable if you dont mind sleeping with bugs. Theres a long story that leads to management continuing to deny responsibility. This should be a "by the hour" motel.

For 2 out of the 3 nights we stayed, there was a party of kids in the hallway. We had to call the office to get the noise level down. This was near midnight. Then the following night again another gang in the hallway. They said that they called the Parents to have the kids go back into their rooms. This did Not work and we had to call a 2nd time. This hotel does not have locked doors to the rooms. Anybody can walk in. Only the rooms require a pass card. We are both exhausted from our stay. I don't understand how they don't have better control of the hotel. Extremely disappointing experience. All we got from the front deas was oh, sorry.

Clean room, linens and else.

great thanks

Good

Coffee pots not enough for 2 adults, there was only one caffeinated and one decaff. Toilet papers not enogh for 2 adults and one kid. Didn’t want ti ask for more. There was no coffee machine in hallways although it was mentioned on google comments. Room was much simpler that shat was on google pictures. Clean room. Clean bath tub and toilet. Good ev car charger. Not had breakfast yet.

Staff is kind n courteous, rooms are okay. Need to walk from stay to reception for breakfast n all which is not feasible in winters. No good options in Breakfast, quality is quite okay. Does not get refill easily. Rates were comparatively high per hotel condition n due to festive season. Thanks to the staff who are doing their best to maintain it. Not happy with amenities and hotel facility. There are no rooms as per pictures so dont book just getting fascinated with king size room pictures..

The room was very clean. Very spacious room with high ceilings.

Excellent,

Pet friendly

The breakfast was excellent, also the service, Alex at the front desk so kind and professional

This place is great if you are looking for a cheap and good quality place to sleep. Rooms are big, clean and comfortable. Location is nice, and not too far from Panama station. Breakfast is a nice perk. I spent many week-end night in here while I was destinies in St Jean, my go to hotel to visit Montreal.

Old bed that made so much noise, hair in bathtub, paper thin walls, dirty towels

Was lovely and I’ll definitely be back soon

The room was very clean. Staff was friendly and very helpful. The gym was decent and all of the items in the room were functional and complete. Breakfast was very nice. Location was very good also.

Great place very nice staff extremely nice girl who checked us and also Neil at breakfast is incredible. They do offer a hot buffet breakfast with everything you can think of excellent price and very close to get to the city parking was very easy and they have an ice machine.

Disappointed... Our room floor was dirty, also it smelled bad when warmed up, we had to keep these window open most of the time. The hotel was renovated but they cut many corners, obviously it was a smoking room before and they never had really got rid of the smell from the walls and the furniture. The rating on Hotels. Com is misleading.

We booked a room with the Jet tub, but got a room without it.

The room was clean and confortable. Only thing I did not like is that breakfast area is in a different building and that it closes at 10am during the weekend. It is very early in my opinion especially since we need to go in another building.