Overall Ratings & Reviews Embassy Suites by Hilton San Juan Hotel and Casino

9.5

I like the idea of hot breakfast. I just wish it was not the same meal every day.

I liked the amenities and the staff (front desk, housekeeping, servers, etc). I didn't like the lack of bacon for breakfast.

EVERYTHING 10/10. BE BACK NEXT YEAR MABY THIS YEAR

My stay was absolutely beautiful. The hotel is gorgeous and the staff is magnificent.

Staff was very nice at all times. Love the free drinks at happy hour

Good wasn’t

Great stay, wanted to stay an aditional day but everything was full.

Very nice and friendly staff.

Great place to stay!! I would stay again. The pool, the casino, etc were amazing

There was a Senior Prom going on the whole time I stayed there. It was impossible to sleep. Don't book rooms to travelers if you are going to have a prom at your hotel. At least let that be known during booking. Super inconsiderate.

Great property! Clean Room, many activities to do.. beach, Pool, Casino. AAA+++

The Hotel is Nice with 2 Resturants, Casino, Cafe & Spa "I love the Breakfast and Complimentary Happy Hour. It is in a Great Location easy Access to Beachand Resturants "The Only Down fall is it's time to get new Sitting Furniture, Table & Pull Out Coach I found Paper and Dust that means they don't Clean after each use and it piles up Yuck

Over all it was ok, the shower water didn’t get hot and there were some ants on the night stand's.

The room was not cleaned properly, it was rushed and appeared to have had blood and feces rubbed on carpet and sofa bed. The sofa bed mattress was so thin i could feel the springs and metal. When i spoke to a manger about the condition i got the room changed but no apologies for the room other than i was told it was cleaned. I would have expected more from the manager.

Toaster is broken and no one could make toast. Simple as that Also they had events which is fine but the loud music until 2 am was too much

Genuinely an amazing stay

Nice stay

.

Great location