Nice, spacious room. Great location. Lovely staff.

Exceptional room, impeccably clean and fab staff

Lovely location and great hotel. Ember is one of the best places to eat in town too. Would definitely stay again

Very nice hotel that was very welcoming to my two dogs as well, nice rooms with nice amenities for the dogs. Incredibly nice staff.

Very clean and great decor

Staff and ambience of hotel

Spotless room, very luxurious, lovely sized room, all done well and felt like a real treat. Staff really helpful and friendly. Would definitely recommend.

Lovely room, great staff, very nice place will be visiting again!

Clean room, great location- walkable to dining, Roman baths, Jane Austen museum. I would stay here again!

The hotel has been recently renovated and looks amazing, while keeping the original charm of the place. The restaurant and bar has such a cosy but vibrant atmosphere, with a brilliant menu (delicious) and such kind staff. Every single person who we met was friendly, and we felt so welcomed - as was our dog! Will stay again.

Booked at very short notice and so pleased we did. Excellent, welcoming staff. Spotless rooms with nice little touches

Fantastic stay!

Wonderful service, beautiful room - we hope to stay there again!

Lovely hotel

Clean and tidy from the moment we walked up to the hotel, greeted by the lovely Gerry (hope I remembered the right name!) Room and Staff were lovely, polite and welcoming. Great location of Bath - close to amenities Nice touch by leaving a birthday note & sweet treats in the room ready for our arrival. Will definitely stay again :)

Very courteous and welcoming staff, excellent room. Couldn’t have been better

Personalised service! Beautiful hotel.

Clean room

Clean nice room but you could hear everything from outside of the room. The doors were too thin.

Great room, great hotel, great location. Yes a little bit more expensive than others but worth it. The only slightly down side was the ‘optional’ service charge at the end. I appreciate it goes to the staff but mentioning the door man, who did literally nothing during our stay. Actually he did talk to the concierge and to somebody with a dog outside the main entrance. I’m sure the hotel would run fine without them.