Overall Ratings & Reviews Holiday Inn SOUTHAMPTON-EASTLEIGH M3,JCT13, an IHG Hotel

Exactly how a hotel should be, easy, clean, respectful and good services

Staff are well trained and make all the difference at this property. Staff friendly and chatty with customers. Evening meal excellent Good amount of onsite parking available. Stayed one night for pre cruise. Would definitely stay again.

Great, would stay there again

The hotel was suitable for a 1 night stay and suited my needs as a stop between ferry and train the next morning. Breakfast was very good

Booked this hotel for my gf and her daughter night before going on cruise from Southampton. Staff were absolutely fantastic, really made a big deal, extremely friendly and approachable for anything. Rooms and facilities 10/10 with a very comfortable nights stay with great breakfast on offer Plenty of things to do for the kids in the morning with play areas and parks not too far enough for a leg stretch. Will be returning and would look no further than this hotel as to where to stay next time when visiting friends within the area G&G 31.05.

The customers above us(second floor) were listening to very loud music and vibrating the walls. Ive rang the reception 2 times and ive been downstairs to reception to ask them to do something about, but the things didn't get any better until around 12.30 in the night. Quite few things during the breakfast were running out very quickly and had to wait some time to be replaced (if they still had).

Great hotel.

Excellent value … nothing bad to say! Great breakfast with something for everyone! Plenty of choice. Special thanks to Dom and Jasmine 👍 fabulous people! Always went out of their way for me and my mum, all the staff were polite and made sure we were looked after but we see something special with Dom and Jasmine. I recommend this hotel 100 percent .. thanks for having us! X

Friendly staff, cl

The service and facilities for children is excellent, we were made very welcome by all staff who couldn't do enough for us to ensure our stay was perfect. I only dropped a mark for around the property where parking fees recently increased 50% for overnight parking considering the hotel has a captive customer unable to find alternative parking.

As there were lots of children in the hotel that day, we were upgraded to a superior room on the next floor. Very thoughtful. Lovely to have a swim too. If I could make 1 comment there just needs to be a light similar to inside the wardrobe by the coffee making facility. Its a very dark area. Thank you 😊

Big and spacious

Friendly staff and very clean

Perfect hotel if you are visiting Peppa Pig World! The attention to detail and everything for kids is brilliant; everything from the playroom, the voucher for a milk and cookie and plastic cutlery and plates for breakfast. Can’t fault this hotel at all, we loved our stay and will definitely be back.

Emma was professional and helpful during check in. However, there was a disturbance in the room above my room which work my 4 years old daughter up and we were unable to fall asleep.

Good stay, rooms have been refurbished recently and are looking well for a face lift. Service on reception and at the bar lovely and friendly as always. Slight personal gripe in that I hate twin beds zipped together being classed as a double - I understand from business perspective but spend all night either in the dip or freezing as the duvet isn't big enough to cover both!

very good we had lovely time

Very good happy everything was perfect

A bit late check-in is looks verry busy in there apart from that all amazing 👏 we definitely goo again

Hotel is lovely and very clean, We were impressed with our room and the bed was comfortable, Be careful if your shower is in the bath as can be a little slippery! Food was great but a little expensive, So wasn't surprised when people were bringing in takeaways, My only negative is its very noisy down stairs even in the queit area its noisy, All most as if the hotel's bar/restaurant area isn't big enough to accommodate too many guests to just sit and have a chat before or after a meal, So if you want a hotel where you can enjoy a quiet drink and a chat this isn't the hotel for you, Staff were excellent, Exterior of hotel was great too and plenty of parking.