Overall Ratings & Reviews Holiday Inn Express PRINCETON by IHG, an IHG Hotel

The hotel is definitely showing its age with outdated decor. The night manager, Shan Digby, was rude and less than accommodating. I booked two rooms, one with six people and one with five people ( 2 adults and 9 children) all documented through the website. He refused to provide enough towels for the rooms and had an attitude when I referred to the booking data. In addition, neither of my two room contained the bedding for the sofa beds which I had to

The room was not cleaned! Housekeeping did not bring fresh towels, toilet paper and kleenex. I understand

Overall, stay was very pleasant. The only issue that I had was that whoever was above me literally stayed up until 2 o’clock in the morning, jumping on the floor or wrestling around I believe they had children and it was hard for me to go to sleep other than that, it was great.

It's rough around the edges. Has a musty smell. Had to switch rooms because the first room has a filthy bathroom and the lights in the room were only partially working. I will try another hotel next trip to my hometown. It was an ok stay.

Front desk is friendly and quick.

Checking in was a joke. The guy could not talk english that me or my wife could understand. Had to put a $300 hold on room keys until check out. Next morning checking out, all there was a box to drop room keys in for someone else to come behind you and steal so you are charged for the room keys. So I waited. No one at the desk. Waited 15 minutes. Resident cook had to find someone. Pretty poorly run joint.Bad area of town. Hard to get back out to interstate. Rooms stunk

The employees were extremely friendly!

Very friendly service and breakfast was great!

Great location with easy access and great service!

At some point, a business need to reinvest in their products and properties. This hotel is a mess and smells like a jr high boys locker room. Carpets are nasty and the elevator is a train wreck. Holiday Inn Express can do better.

Enjoyed the clean rooms and comfortable beds. Staff was accommodating and professional.

Good experience, overall good place to stay.

The covers on our bed were dirty

We stayed in the king sweet and the sofa sleeper cushions were food crusted and other stuff. The spring in the sleeper was broken and uncomfortable. On the upside the king was very comfortable and had great pillows. The tub didn’t drain and the sink had no stopper. The toilet was not very clean around the tabs.

Very quiet and close to everything!

Good

There were cobwebs inside the window sill ; however, the room was clean as well as the bathroom! Carpet needed to be cleaned because of age and stains!

There is black mold in the rooms and bugs everywhere

Price was a little high

Great trip for a family wedding.