Overall Ratings & Reviews Holiday Inn SUDBURY, an IHG Hotel

During check in we could not get out key cards because the system was down, maintenance let us into our room, they said they would get us cards and bring them up and never did. I had to go down to get the cards myself, our front door lock did not work and the whole place was dirty and noisy.

Great Staff

Room, staff, breakfast all very nice. The dinner we had in the restaurant was outstanding.

Hotel was neat with different wings and names, front desk staff was very nice and explained where to find the room. I did not use the pool or fitness room this time around but will next time I stay. The room was clean and nice looking. I had to use the iron which was in working order thank goodness. Bed was comfy and tv worked perfectly. Meals a bit expensive but it was my choice to eat on site. Food was good.

Friendly staff

Rooms not being maintained.

Great stay

Location is very convenient for an in & out stay. Very easily walkable restaurants. Fast food, a dinner and a casual finer dining Italian. Gas stations. Even a shoppers.

A lot of available parking.

Its a very clean and welcoming hotel.

We had a delicious breakfast in a nice atmosphere dining room with excellent service***

Overall ok place to stay

Sold as two queen beds… they were doubles.

I asked to pay at the property but was charged not once but twice a day before my check in. I asked if my rate included breakfast and was told no! This was incorrect. I showed them my booking. No apology or acknowledgment given. The day of check out the fire alarm went off at 7am. Again, no apology nor explanation given. Do yourself a favour and do not stay here!!

Enjoyed our stay, would definitely stay again.

It is an excellent place to live, and I recommend it to people who travel to Sudbury.

A little difficult to navigate from one part of the hotel to the other part and no explanation. Very friendly staff.

It's close to shops and restaurants. it's quiet, several features were not available as they were repairs happening. I did not use the pool.

What a great breakfast…. such a deal.

we love staying at this hotel, but unfortunately we were woken up at 2am to a crying child for 1.5hr