9.2
Exceptional
From 962 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Holiday Inn Express & Suites SAINT JOHN HARBOUR SIDE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Joan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Clean rooms. Free buffet breakfast. You feel at home there.
Tamara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fast service
Shawn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk associate was excellent.
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff from front desk to housekeeping were awesome!
Kelly
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel staff was awesome! Very nice and helpful for any needs we had.
Charline
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Brendan was amazing!!
Mark
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly helpful staff
Kenzie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was great, I will say hot tub wasn’t super warm
Stephen
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No complaints
Paul
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I stay here every time I go to Saint John NB this time it was filled with children, screaming and running dogs barking all night on our floor, pool and hot tub filled with children so we didn’t get to use the facilities
Clifton
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good staff
gerard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

People were very kind and helpful. I would certainly go back and certainly recommend it.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet comfortable stay. Great breakfast options.
Crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and friendly staff
laura and dennis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Paper thin walls. Very stuffy smelled like wet dog and mold. All the wallpaper peeling off walls
Deborah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent stay. Clean beautiful room.
Grace
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had an amazing stay at the holiday inn! The beds were beyond comfortable, hottub and pool perfect, had so much to choose from at breakfast and when we ordered food in the concierge had plates and cutlery for us!
Cheryl
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Updated rooms and lobby areas
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good stay, however, fire alarm got pulled in the middle of the night during our stay which was disruptive of course.
Dan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

There was blood on 2 of the 4 pillowcases
Number of reviews per page
20
40