Overall Ratings & Reviews Sleep Inn Franklin - Cool Springs

The hotel was nice and clean. Very affordable. The rooms are small. Is ok is you don’t have kids. With small kids it might get too small for them to move around. The area is very nice. In Front of the hotel is this place High Rope Class. The Temple for the The Church of JeausChrist of Latter Day Saints is just 15 minutes away

Fantastic

Hotel under construction filthy elevator, room with broken furniture light switches that didn't work, hot water did not last long.Could not get receipt at the end of stay breakfast food ran out and had nothing to eat.Never again

Shower faucet dribbled constantly. The shower handle came off. There's mold or something black on the shower ceiling. Sheets in one of the beds weren't clean, and I don't know what it was but the big red spot on the comforter didn't look sanitary.

Clean and decent enough, but clearly older hotel with some obvious repairs needed. (For instance, the electrical outlet in my room was extremely loose in its wall socket and felt potentially unsafe. How hard would it be to fix that?)

It was a comfortable bed after 12 hours of driving

I reserved a double handicapped room, was charged for it but I was told on arrival they did not have a room for me, and would refund the charges. As of yet I have not received a refund.

It was fine

This stay was awful from the beginning! The smell was nauseating. Musty, smoke filled. My five year old said the pillows smelled like- "old man" straight from the mouth of babes! Dirty needs an update. Not even sure if the bedding was changed. Found hairs in bed and tub hoping they were from housekeeping and not the previous guest. Slept in my clothes. Carpet had wrinkles and needed to be stretched, definately a trip hazard for elderly or handicapped. Walls had black mold on them. Breakfast was toast and cereal. You were lucky if you were there when they put out the 2 yougurts at a time in a kitchen bowl with ice! Worst stay ever.

This place was the PITS!!! Will never stay here again. The room was damp. No coffee maker in room and breakfast area was closed at 10:00 am not to open until 6:00 am the next day. Decor of room was 70ish. Don’t bring children because the pool is not in operation. Domino pizza will not deliver to this hotel. That should tell you something. The odor at the elevator smelled of weed.

Horrible is all I can say.I have stayed in the same area where this is located,and this is by far the worst of the other hotels in the area. Dirty and very out dated.

Very rude over charged me absolutely disgusting rooms. The fridge in our rm was broken and had mold in it. The pool they say they have looks like it hasn't been open in years. I wouldn't recommend this place

Un lugar muy sucio no me vuelvo a quedar ahí!

Disgusting! Stains, worn out furniture. Terrible.

The property was filthy, moldy and run down. The doors were broken and torn, patched with card board pieces, the carpet stained multi colors and tub black. The smell was disgusting and rotten. I walked out and went elsewhere. Do not go

The hallway smelled horrible and there was a recliner in the room that should have been in the dumpster.

Terrible management that was rude when I asked for a refund due to the smoke smell… mold and broken amenities in room.

The chair was peeling. The hallway reeked of tobacco smell. No receipt & no e-mail w/ receipt.

very bad

There was a dirty hand towel in our bathroom on the back of the toilet. There was some "goop" in the floor by the toilet. The toilet had black mold between the tank and the base - VERY easily seen - The shower walls were screwed in - Overall terrible experience. This was our 3rd (and last) stay at this hotel. Maybe a management change caused it go down hill. I asked for an extra pillow and the clerk said "we don't accommodate extra pillows" - WHAT ?? Overall - on a scale of 1 to 10 - this stay earned the hotel a 2.