Overall Ratings & Reviews Sheraton Montreal Airport Hotel

Easy location to airport and the long term parking is good. The shuttle was so busy due to March break that could. It use it.

Quick and efficient check in. Staff on front desk were very pleasant

Clean m, comfortable and convenient to Montreal airport. The shuttle is very easy and quick. Excellent staff.

safe and quite

The Manager was amazing, she instantaneously fixed the issue we had. We were told upon checking that hotels.com., and other third-party apps, were not allowed to use the club. I had paid for a club room., $150 extra, and I was refused entry by the staff. Not once but twice., I had to appeal to the manger, we proceeded and straighten things up. If it wasn't for this incident, I would highly recommend this hotel. Actually, I do highly recommend this hotel. I just believe the staff needs some more training. Unless it is really true that hotels.com, plays third fiddle. I've been with hotels.com for years now a gold member, I've never had such treatment. That said the 70s vibe of this hotel. It's cleanliness. It's warm in inviting staff (expect for check in). The great food, the good wine. The excellent Shuttle service. I would give it a 10 out of 10. To bad, I was denied, initially, entry to the club room when I paid so much extra for it.

The hallways are very noisy at night in auction to the plane noise. The rest was fine.

Could not park for a week because I did not book online through Expedia .

Excellent hotel. However little hot water in the shower. Only negative

I liked the property, it was very clean and the beds were comfortable. We enjoyed dining in the restaurant. What I didn’t like was that not only did I send a message to the hotel via Expedia requesting parking, I also phone the hotel directly to request parking and both times I was told it wouldn’t be a problem. When I checked in yesterday the clerk called the manager right away who told me that the parking was already full and that parking is only guaranteed if you book the park and fly package directly through their website. The manager was rude and condescending and did not even apologize for the misinformation provided by her own staff.

Great location, clean and quiet

We had a nice stay. The restaurant was excellent. Very convenient and quick shuttle connection to airport terminal.

Excellent airport stop! Close airport, shuttle and excellent restaurant. Nice staff. Great stop!

Close to airport

Did not get what I ordered for lunch only thing that went wrong

Excellent

Friendly personnel

Only a few minutes from airport. Shuttle showed up right on time. Quick check in. Clean and comfortably. Only negative door lock was very stiff, had trouble every time we opened door.

Quick and courteous staff and easily accessible shuttle service.

Staff was good and transportation was reliable . Room was clean but dated 2 negative issues 1. Your shuttle is not clearly identified as the Sheridan Shuttle and we missed the first one and to wait 1/2 hour in the cold and. 2. Your restaurant closes at 11:00 and after a long day of travel we were looking forward to a Little refreshment and light meal

Staff were very helpful. Shuttle link to airport a good aspect. Rooms very comfortable, clean well appointed.