Overall Ratings & Reviews Suburban Studios LaVale-Cumberland

Hotel was clean, beds were comfortable. No hair dryer, a rack on the wall for a closet but no hangers. No iron/ironing board. A stovetop with no pots or pans. Odd little room

Great customer service

Very nice unit, would stay again!

We were pleasantly surprised and happy we stayed there because not only is it conveniently located near restaurants but it is also pet friendly.

I stayed here during my son football tournament and I must say this is the lowest prices motel we have every stayed in as we always stay in most up scale places. But this was a terrible experience. Upon arrival to the room the bedding WAS NOT CLEAN. There was curly hairs on the pillow, in addition to just dirt in the sheets. Pillows was not pillows. They were very flat. Wasn't enough towels, not was their thick enough. The bathroom was not clean! The room service its purpose which was just to sleep for two nights, but the place still need to make sure things are clean. Especially where people sleep. The lady at the front desk was very apologetic but still a terrible experience.

The place was convenient and affordable for a quick night to sleep. We were turned off by the bed linens having stains, hair, and dirt on arrival in the room. Kindly the staff brought new sheets and replaced upon request.

The property is in a good location.

Easy parking very professional, I’ll definitely stay again when in Maryland .

A couple mistakes at the beginning but they made it right. Very good.

Overall stay was okay. Bed was a little uncomfortable for my preference. Hardwood floors in room could use better cleaning. Hotel staff were very friendly.

Floor was dirty sheets were dirty or stained later that night and morning smelled horrible from Marijuana

The kitchnette was good, noisy from construction crews, rooms were ok but could of been cleaner

The guy at the front desk was very friendly and checked me in very quickly. The place doesn't look real nice from the outside but once you get inside the rooms are very clean and spacious and even have a full kitchen. The TV could have been bigger and there were no tissues in the room. I had to use the spare roll of toilet paper as tissues.

Great room. Friendly person at front desk

I've had my share of experience staying in less than 4 star hotels. This one is by far the worst. - If you're on the bottom floor, you will smell cigarette smoke the entire time. - Zero soundproofing. I heard everything the guests above and next to me did. Even shower. - The bathroom flooded after showering because the stall (no tub) aren't leveled correctly. - No tissues or anything other than toilet paper. - For a suite with a kitchen, there was not a single trashcan except for the small one in the bathroom. - Not a single kitchen utility. No dishes, cutlery, cookware, or a way to make coffee in your room. - Speaking of coffee, their "coffee time"consists of luke warm and burned tasting coffee in very small cups while the staff stares you down. - No closet. There is a small area in the BATHROOM where it looks like a few things can be hung up... but there are no coat hangers. - The floors were disgusting and the sheets stained. - The AC/heating unit was making so much noise that I had to turn it off and just freeze in my room under a very thin blanket and sheet. - Checkout is at 11. Housekeeping OPENED MY DOOR without knocking or announcing themselves at 8:30 in the morning and then just closed it when I screamed. They came back at 9:30 and tried again, but I had the door latch (with loose screws) engaged. Both times they just laughed about it. I felt like I had to leave right then and I wasn't welcome to stay until actual checkout. All in all, stay away. It's awful.

Wonderful place to stay. The bed is wonderfully comfortable!

Very nice attention

Our room was very nice and very clean! The staff was amazing and friendly!

The fact that it’s almost 11pm at night and you hear doors slamming and people above us STOMPING is CRAZYYY!!!! Not happy at all the public sucks! As far as the room and the staff are it’s a great stay.. but you hear EVERYTHING!!! And it’s sad that I traveled hours for this train ride and I’m not going to get much sleep because of rude people!!! And no I’m not being a Karen it’s called RESPECT! The people beside us must have multiple people walking in and out of their room all day with their door slamming constantly. Kids running and screaming up and down the hall way. Again the staff are amazing. If I had anything to add it would be to add more pillows to the bed. If u want a good night sleep I’d suggest to be on the top floor around NOBODY.

No in room coffee maker, so could only get coffee if lobby was staffed (7a-11p) At check-in, TV in lobby was so loud I could not hear hotel staff trying to check me in. Although hotel is non-smoking, all that means is you have to walk a gauntlet of people smoking in parking lot. Had ground floor room which opens to parking lot. There was stray cat wandering property. Could clearly hear people walking in room above me. Unlikely to use hotel for any future trips